Home Forums WC Vendors Pro Support Products from vendors no longer visible

NOTICE: We've Moved to a Ticket System for Support

As of August 31, 2017 (12am EST) our support forums will be retired (read-only), and we will be moving to a support ticket system.  This will allow us to better organize and answer support requests, and provide a more personalized experience as we assist our customers.

For the time being, we will leave our forums open for reading and learning while we work on creating a more robust Knowledge Base for everyone to use.

If you are a WC Vendors Pro customer please open a support ticket here. 

If you are a WC Vendors user please open a support ticket on the Wordpress.org forums.

The information on this forum is outdated and in most instances no longer relevant. Please be sure to check our documentation for the most up to date information.


Thank you to all of our customers!


  • This topic has 5 replies, 2 voices, and was last updated 7 years ago by Anna.
Viewing 6 posts - 1 through 6 (of 6 total)
  • Author
  • #61245
    Alex Van Dutch

    Dear support,

    Since I’ve updated WooCoomerce and Avada (the theme) to the latest version, the products by vendors are no longer visible in the store front end.

    The only products visible are the one made by the ADMIN (me).

    Any suggestion about what’s going on?



    Have you updated to WC Vendors Pro version 1.4.0?
    If not, please do so, and let me know if this issue persists..

    Alex Van Dutch

    Hi Anna,

    I’ve tried to download the latest PRO version but my windows 10 defender has detected a virus on your plugin.

    So I can’t install it.

    Please have a look at the screenshot (bottom part)



    That’s weird.. Do they give you any more details than that?
    We don’t have a virus in our plugin.. 🙁

    Alex Van Dutch

    Nevermind Anna.

    I have disabled Windows Defender and I was able to install the update (sorry to bother you for this crap).

    I still see quite a lot of stuff to correct but I hope I’ll get there.



    No worries- I understand your concern. The new hyper sensitive virus scanners now flag a lot of javascript as a virus. It is frustrating for a lot of developers.
    Let me know if you need help with anything else.

Viewing 6 posts - 1 through 6 (of 6 total)
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