Hi Kelly,

The customer order notes are only visible by the admin.

If you want to remove the order notes in WooCommerce on the checkout page, google “WooCommerce remove order notes on checkout page”. The first link I see is to here, with a tutorial on the many ways you can do that:

Obsi,
The order notes section is the woocommerce order notes, which is for the entire cart. It does not leave a message for the individual vendors’ orders in the cart. So, if it was to show up in the vendor’s order, it would include motes meant for any of the vendors who had products ordered in that cart.

I am currently working on integrating woocommerce product add-ons to my own website so that customers can leave notes (i.e. for customization, special instructions, etc.) on the products page before adding an item to the cart. This is rather essential to my site since many items are customized and handmade to order.
These notes would then be included in the product order and receipt. This would allow vendors to have a text area so that a customer can add a note, add initials for a customized product.. as well as other fields that could be included on the product page.

I am not quite done with this, but when I finish I can share that integration. I am still working it into the orders page and emails.

I did quite a bit of researching – even contemplated just designing my own fields – before choosing to work with the woocommerce product add-ons for this purpose.
As far as I know, there is no ready-made integration of this sort, since the “notes”need ot be sent to the vendors, and woocommerce notes and other plugins designed for order notes will be sent and gathered at the CART level- not the vendor level.

Let me know if this is what you are looking for, and I can notify you when I am finished with this integration.

If I am not understanding your request, please let me know and I will try to help in another way.

The order notes section is the woocommerce order notes, which is for the entire cart. It does not leave a message for the individual vendors’ orders in the cart. So, if it was to show up in the vendor’s order, it would include motes meant for any of the vendors who had products ordered in that cart.

The order notes already do show up on the vendor order screens (see screenshot) – presumably all vendors will see the same message, but that’s fine as that was the case in the old hosting system we were using.

Generally the only notes we get are things like that it’s safe to leave the package at the door, or they need the order shipped ASAP as they are going away – or something that is relevant to all vendors. But the few times it’s something specific to a vendor, it shouldn’t matter that all vendors get it.

I’d actually rather the notes section at the checkout rather than being done per product, as they are not really needed for our products.

But some of the vendors have asked for those notes to also be shown in the email they receive for the order – as they often use that email when packing the order rather than logging into the store and checking the order there. It’s easier for them to notice if there are any notes left if they also appear in the email.

So I know I’d need to edit the email template to include the notes, but I don’t know what code I’d use.

Yes, but I have absolutely no idea what I would put into the template to make the order notes appear…. How do I make the order notes appear in the email. What code snippet do I use?

We do it by using a plugin called “Booster”. We bought the premium one but there is a free version. I’m not sure if you need the premium one for this particular setting but it is very comprehensive and worth buying anyway.
You can add order notes by going to “Booster Settings” > “Product Input Fields” > “Product Input Fields Global Options” > Enable Product Input Field #1. Then you can set the field as a text area, enter title “Order Notes”, placeholder text etc. The notes will appear in their checkout page and be sent to the vendor with their order. My site isn’t live yet but we have tested it and it works!

@litzou
Thanks- I’ll ave to check that out, too.

Joe,
Hmm.. You can try changing the page hook. It might need a priority, too.. but you can try the hooks:
woocommerce_product_meta_start
woocommerce_product_meta_end
woocommerce_after_add_to_cart_form

You’d use the different hook in this part of the code, around line 17 in the gist above:

add_action( 'woocommerce_after_add_to_cart_button', 'add_custom_info_field' );

You can change that to:

add_action( 'woocommerce_product_meta_start', 'add_custom_info_field' );

See if changing the hook there helps..

@nshlezinger Nadav,
I can work on this, yes–
I do want to pass this along, though- I have a better version of this now which uses the WC Vendors form builder rather than the funky html within the code..lol
SO you can try this updated code below and see if you like the form better, and I will also see if I can work in a proper way to also add this field to the cart page for adding/editing.
Updated version:
https://gist.github.com/fervous/ffac7ed154a4287414ea2da675cbdc17

@nshlezinger
It shows beside the Add To Cart?
Must be the theme.. in my themes it shows below the add to cart, as that hook is designed to be below.
BuddyBoss might already be using that hook, so it would need a priority order to display below.
The old code will work, too! 😉
Yeah I will see if I can get the field to show on the checkout/cart page.