Shipping costs not being passed to Vendors

Home › Forums › WC Vendors Pro Support › Shipping costs not being passed to Vendors

NOTICE: We've Moved to a Ticket System for Support

As of August 31, 2017 (12am EST) our support forums will be retired (read-only), and we will be moving to a support ticket system.  This will allow us to better organize and answer support requests, and provide a more personalized experience as we assist our customers.

For the time being, we will leave our forums open for reading and learning while we work on creating a more robust Knowledge Base for everyone to use.

If you are a WC Vendors Pro customer please open a support ticket here. 

If you are a WC Vendors user please open a support ticket on the Wordpress.org forums.

The information on this forum is outdated and in most instances no longer relevant. Please be sure to check our documentation for the most up to date information.

https://docs.wcvendors.com/

Thank you to all of our customers!

 

  • This topic has 3 replies, 2 voices, and was last updated 7 years ago by Anna.
Viewing 4 posts - 1 through 4 (of 4 total)
  • Author
    Posts
  • March 30, 2017 at 2:20 pm #60411
    Peter
    Participant

    Attached you will see two screenshots. First is the checkout page showing the products ordered from 2 vendors along with the USPS shipping option. The second is at paypal. You’ll notice that these totals are not correct based on our settings. It’s believed that all of the shipping costs are being sent to the website admin and not the vendors.

    March 30, 2017 at 2:21 pm #60412
    Peter
    Participant

    Here’s the checkout page showing the items being purchased

    March 30, 2017 at 2:22 pm #60414
    Peter
    Participant

    Here’s the Paypal screen with the totals to the vendors as well as the admin. These totals are wrong per our config.

    March 30, 2017 at 3:10 pm #60422
    Anna
    Member

    @webmarketingpros
    Hello,
    We provide our built-in Vendor Shipping so that the proper shipping rates and funds can be applied to each vendor, and then also sent at checkout or allotted to them in their due commissions.
    Any other shipping method is going to submit the shipping funds to the site admin, since it is looking at the WooCommerce CART as an order, not individual vendor products. Commissions are calculated per product, so shipping must be also calculated in that fashion.
    At this timem the only shipping method that will properly calculate vendor shipping and disburse the funds to the vendor(s) is our built-in Vendor Shipping in WC Vendors Pro.

  • Author
    Posts
Viewing 4 posts - 1 through 4 (of 4 total)
  • The forum ‘WC Vendors Pro Support’ is closed to new topics and replies.