Shop Titles Gone with WC Plugin

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As of August 31, 2017 (12am EST) our support forums will be retired (read-only), and we will be moving to a support ticket system.  This will allow us to better organize and answer support requests, and provide a more personalized experience as we assist our customers.

For the time being, we will leave our forums open for reading and learning while we work on creating a more robust Knowledge Base for everyone to use.

If you are a WC Vendors Pro customer please open a support ticket here. 

If you are a WC Vendors user please open a support ticket on the Wordpress.org forums.

The information on this forum is outdated and in most instances no longer relevant. Please be sure to check our documentation for the most up to date information.

https://docs.wcvendors.com/

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Viewing 13 posts - 1 through 13 (of 13 total)
  • Author
    Posts
  • October 22, 2015 at 11:32 am #11968
    Jerett
    Participant

    My shop titles are gone when using the WC Vendors plugin. Everything from Shop title to Category title and then some. When I disable the plugin they magically show back up. Any thoughts on why this is doing that?

    October 22, 2015 at 12:11 pm #11974
    WC Vendors Support
    Participant

    That’s a new one for me, got some before and after screenshots?

    October 22, 2015 at 1:26 pm #12016
    Jerett
    Participant

    This is with it turned off – (also included png)

    This is with it turned on – (also included png)

    October 22, 2015 at 1:27 pm #12018
    Jerett
    Participant

    this is the off image –

    October 22, 2015 at 2:13 pm #12030
    WC Vendors Support
    Participant

    That didn’t help much, all those screenshots show is a “GS” icon.

    October 22, 2015 at 3:00 pm #12034
    Jerett
    Participant

    I thought you asked for an example that shows the title there and one that doesn’t. That is just an example product on a category page. (I’m still trying to set things up).

    What else do you need me to show?

    October 22, 2015 at 4:25 pm #12039
    WC Vendors Support
    Participant

    Hi Jerett,

    Does this happen only on your current theme? What happens if you change to a different theme? And lastly, what theme are you using?

    Ben

    October 22, 2015 at 4:28 pm #12041
    Jerett
    Participant

    It does it on all themes regardless. If I turn on and off wc vendor plugin the titles go away. If you would like I can give you access but not sure where to give you those details privately.

    October 22, 2015 at 4:50 pm #12043
    WC Vendors Support
    Participant

    In Pro, the /vendor_stores/store-name/ do not have page titles. There are banners and store avatar/icons instead. If that’s the page you’re referring to, this is normal. 🙂

    October 22, 2015 at 5:04 pm #12047
    Jerett
    Participant

    Here is example of the title “clothing” for woo basic theme “storefront” https://www.dropbox.com/s/b9jn8rt0eopq8dz/Screenshot%202015-10-22%2016.03.35.png?dl=0

    These titles do no show up when wc vendor is on.

    October 22, 2015 at 5:09 pm #12048
    WC Vendors Support
    Participant

    Aah, I see what you mean. Thank you for that last screenshot that helped quite a bit. I replicated the problem, looks like a display tweak we’ll have to adjust for WC Vendors Free.

    I’ve created a ticket for this to be fixed, you can follow the progress here:

    https://github.com/wcvendors/wcvendors/issues/213

    Thanks!

    Ben

    October 22, 2015 at 5:19 pm #12049
    Jerett
    Participant

    I am assuming that it doesn’t matter if we have pro because since it’s related to free it impacts both. I look forward to the fix.

    I am surprised I am the only one that caught this. I hope that doesn’t mean I am weird for using the titles. HA!!!!

    Thank’s a million for all your help.

    October 22, 2015 at 5:21 pm #12050
    WC Vendors Support
    Participant

    It appears to be a WC Vendors Free issue, yup. Sometimes weird things never come up as a bug/style issue if nobody really looks hard enough. Wouldn’t be the first time! 🙂 Thanks

    Ben

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