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As of August 31, 2017 (12am EST) our support forums will be retired (read-only), and we will be moving to a support ticket system.  This will allow us to better organize and answer support requests, and provide a more personalized experience as we assist our customers.

For the time being, we will leave our forums open for reading and learning while we work on creating a more robust Knowledge Base for everyone to use.

If you are a WC Vendors Pro customer please open a support ticket here. 

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The information on this forum is outdated and in most instances no longer relevant. Please be sure to check our documentation for the most up to date information.

https://docs.wcvendors.com/

Thank you to all of our customers!

 

Viewing 4 posts - 1 through 4 (of 4 total)
  • Author
    Posts
  • #66209
    Jean-Michel Junod
    Participant

    Hello,
    With Stripe Connect, my tests shows that the vendor is paying Stripe fee (2.9%).
    I would like the admin (and not the vendor) to pay the Stripe fee. Is it possible?
    Thanks,
    – Jean-Michel

    #66252
    Anna
    Member

    @jeanmichel71
    Hello,
    With the standalone Stripe Connect accounts (this is what we use) the vendor is responsible for the Stripe fees for the transaction.
    As far as I know this cannot be changed, however, you may want to contact Stripe and explain and find out if there s a way we could write that option into the code for our integration.

    #66304
    Jean-Michel Junod
    Participant

    Hello Anna and thank you for your answer!
    Looking in Stripe documentation, it looks like they can provide “direct charges” and “destination charges” with the API (https://stripe.com/docs/connect/charges). I guess I would need “destination charges” as described in https://stripe.com/docs/connect/destination-charges.
    Do you think this could be changed in Stripe Gateway?
    Thanks,
    – Jean-Michel
    PS: sorry, I should have write this in the “Stripe support forum”

    #66387
    Anna
    Member

    @jeanmichel71
    thank you- I will see if this is a possibility with the way our integration is written. If it is, it likely would not be implemented until the Stripe Commissions & Gateway plugin is update din a few months..

Viewing 4 posts - 1 through 4 (of 4 total)
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