Home Forums WC Vendors Pro Support Tax Calculation Based On Customer Shipping Address

NOTICE: We've Moved to a Ticket System for Support

As of August 31, 2017 (12am EST) our support forums will be retired (read-only), and we will be moving to a support ticket system.  This will allow us to better organize and answer support requests, and provide a more personalized experience as we assist our customers.

For the time being, we will leave our forums open for reading and learning while we work on creating a more robust Knowledge Base for everyone to use.

If you are a WC Vendors Pro customer please open a support ticket here. 

If you are a WC Vendors user please open a support ticket on the Wordpress.org forums.

The information on this forum is outdated and in most instances no longer relevant. Please be sure to check our documentation for the most up to date information.

https://docs.wcvendors.com/

Thank you to all of our customers!

 

Viewing 8 posts - 1 through 8 (of 8 total)
  • Author
    Posts
  • #57818
    Karen
    Participant

    Calculate Tax Based on “Customer Shipping Address” is selected.

    However, tax calculates before the buyer enters their shipping address.

    It should need the customer’s shipping address to calculate the tax.

    Could someone please let me know why I am lost? Thank you-

    #57819
    Karen
    Participant

    I’m testing basic tax functions here:

    WordPress Environment
    Home URL: http://www.marcbright.com
    Site URL: http://www.marcbright.com
    WC Version: 2.6.14
    Log Directory Writable: /hermes/bosnaweb21a/b416/ipg.discoveryachtcom/MercaMax/wp-content/uploads/wc-logs/
    WP Version: 4.7.2
    WP Multisite: –
    WP Memory Limit: 256 MB
    WP Debug Mode: –
    WP Cron:
    Language: en_US
    Server Environment
    Server Info: Apache/2
    PHP Version: 5.6.30
    PHP Post Max Size: 20 MB
    PHP Time Limit: 120
    PHP Max Input Vars: 1000
    cURL Version: 7.22.0, GnuTLS/2.12.14
    SUHOSIN Installed: –
    MySQL Version: 5.6.33
    Max Upload Size: 20 MB
    Default Timezone is UTC:
    fsockopen/cURL:
    SoapClient: Your server does not have the SoapClient class enabled – some gateway plugins which use SOAP may not work as expected.
    DOMDocument:
    GZip:
    Multibyte String:
    Remote Post:
    Remote Get:
    Database
    WC Database Version: 2.6.14
    woocommerce_sessions
    woocommerce_api_keys
    woocommerce_attribute_taxonomies
    woocommerce_downloadable_product_permissions
    woocommerce_order_items
    woocommerce_order_itemmeta
    woocommerce_tax_rates
    woocommerce_tax_rate_locations
    woocommerce_shipping_zones
    woocommerce_shipping_zone_locations
    woocommerce_shipping_zone_methods
    woocommerce_payment_tokens
    woocommerce_payment_tokenmeta
    MaxMind GeoIP Database: The MaxMind GeoIP Database does not exist – Geolocation will not function. You can download and install it manually from http://dev.maxmind.com/geoip/legacy/geolite/ to the path: /hermes/bosnaweb21a/b416/ipg.discoveryachtcom/MercaMax/wp-content/uploads/GeoIP.dat. Scroll down to \”Downloads\” and download the \”Binary / gzip\” file next to \”GeoLite Country\”
    Active Plugins (19)
    AccessPress Instagram Feed by AccessPress Themes – 2.2.6
    AccessPress Social Icons by AccessPress Themes – 1.6.6
    Social Share WordPress Plugin – AccessPress Social Share by AccessPress Themes – 4.2.9
    AccessPress Twitter Feed by AccessPress Themes – 1.5.5
    Akismet Anti-Spam by Automattic – 3.3
    Constant Contact Forms for WordPress by Constant Contact – 1.2.2
    Hello Dolly by Matt Mullenweg – 1.6
    Jetpack by WordPress.com by Automattic – 4.6
    MOJO Marketplace by Mike Hansen – 1.1.3
    OptinMonster API by Thomas Griffin – 1.1.6.1
    Revolution Slider by ThemePunch – 4.6.93
    Ultimate Form Builder Lite by AccessPress Themes – 1.3.2
    W3 Total Cache by Frederick Townes – 0.9.5.2
    WooCommerce Grid / List toggle by jameskoster – 1.1.0
    WooCommerce by WooThemes – 2.6.14
    WP Popup Banners by AccessPress Themes – 1.1.1
    YITH WooCommerce Compare by YITHEMES – 2.1.0
    YITH WooCommerce Quick View by YITHEMES – 1.1.4
    YITH WooCommerce Wishlist by YITHEMES – 2.0.16
    Settings
    Force SSL: –
    Currency USD ($)
    Currency Position left
    Thousand Separator ,
    Decimal Separator .
    Number of Decimals 2
    API
    API Enabled:
    WC Pages
    Shop Base: #6 – /shop/
    Cart: #7 – /cart/
    Checkout: #8 – /checkout/
    My Account: #9 – /my-account/
    Taxonomies
    Product Types: external (external), grouped (grouped), simple (simple), variable (variable)
    Theme
    Name: Shop Isle
    Version: 1.1.14
    Author URL: https://themeisle.com
    Child Theme: – If you’re modifying WooCommerce on a parent theme you didn’t build personally, then we recommend using a child theme. See: How to create a child theme
    WooCommerce Support:
    Templates
    Overrides:

    #57820
    Karen
    Participant

    In this image the a shipping address has not been entered, yet it has a tax calculation. Thank you for any tips-

    #57822
    Jamie
    Keymaster

    Hello,

    All tax calculations are performed by WooCommerce and have nothing to do with our code. If there is problems with the tax system that would be something you’d have to check with WooCommerce.

    cheers

    Jamie.

    #57826
    Karen
    Participant

    Thank you @digitalchild , prior to coming here, I posted a question on the woocommerce wordpress.org support forum.

    I thought someone here had crossed that bridge because vendor products get tax calculated before the customer shipping address is entered.

    Having noticed this occurs to vendor products, I took a step back and created a test environment with just woocommerce.

    Did you notice this is occurring to tax calculations for vendor products? I was hoping it was just me overlooking something. I appreciate any advice you can give.

    Thank you~

    #57828
    Karen
    Participant

    Quick Update:

    It’s being looked into right now by woocomerce 🙂

    I’m on a mission to make taxes friendly for my vendors.

    #57839
    Karen
    Participant

    Just came to post the solution: The absence of Geolocate can interfere with “Calculate Tax Based on Shipping Address.’

    Adding Geolocate, stopped tax calculation prior to a shipping address being entered.

    This worked for admin tax rules which are currently shared with the vendor.

    #57912
    Heather
    Participant

    I believe you may have your geo-locate box checked (and woo commerce is automatically detecting the customer’s location)? Not sure, just trying to help. 🙂

Viewing 8 posts - 1 through 8 (of 8 total)
  • The forum ‘WC Vendors Pro Support’ is closed to new topics and replies.