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This topic contains 7 replies, has 3 voices, and was last updated by  Anna 3 months, 2 weeks ago.

  • Author
    Posts
  • #66962
     martin z 
    @martinsby73

    Hi everyone , I need some help about the tracking number and the date when vendor ship it.
    Here is the story , after vendor ship the items to buyer , vendor must go to his dashboard and need to tell buyer the stuff been shipped, by clicking ORDERS>Tracking Number , and pop up window . to choose the (SHIPPING PROVIDER , TRACK
    NUMBER or AIRWAYBILL ).

    And the Question is : Why when buyer get email notification , and also on buyer’s dashboard , only displayed the link of Shipping provider , butthe tracking number/ airwaybill wasn’t included.

    is there any solution maybe add some code to do that ?

    Thank you

    Martin

    #66976
     martin z 
    @martinsby73

    Here is what i get when I am on buyer’s dashboard :

    Order #2848 was placed on June 1, 2017 and is currently Processing.

    Order updates
    Thursday 1st of June 2017, 09:49pm

    A vendor has added a tracking number to your order. You can track this at the following url. http://www.jne.co.id/id/beranda

    but the email notification on buyer side was nothing for the Track Number that vendor typed it in , I just want to know where I can insert the Tracking Number.

    Thanks
    Martin

    #67003
     Anna 
    WC Vendors Official Support
    @fervous

    @martinsby73
    Martin,
    Did you use one of the built-in shipping companies when entering the tracking, or did you add some?
    Did you use this code if you added some new carriers?

    Adding More Shipment Tracking Providers

    #67015
     martin z 
    @martinsby73

    Hi Anna ,
    Thank you for quick response , Yes I used the option #2 with the code like you give me so all shipping provider that WC Vendors provide it I deleted them all , and I am using our shipping provider companies now , there are three links companies in there been inserted already.

    when I clicked track number , I selected on one of shipping provider>I insert Tracking number>select the date also . and it works well, after that I checked my email as buyer , and the shipping Link is correct but the tracking number ? I didn’t see any .
    Please see the attachment file

    Thank you

    Martin

    #67017
     martin z 
    @martinsby73

    email Notification for buyer

    #67019
     martin z 
    @martinsby73

    this is buyer Dashboard

    #77411
     Björn 
    @alandonline

    Hi,

    I have almost the same problem. But mine is a little bit worse.

    I don’t get the link (url to shipping provider) or the Tracking number in e-mail or on customers dashboard…

    This is my code in functions.php:

    function custom_shipping_providers( $providers ){
    $providers = array( ‘Shipping Providers:’ => array( // Change Your Title to something else
    ‘Å&Oring;company1’ => ‘http://www.company1/track/?shipmentid=%1$s’,
    ‘Å&Oring;company2’ => ‘http://www.company2.com/%1$s’,
    ));
    return $providers;
    }
    add_filter( ‘wcv_shipping_providers_list’, ‘custom_shipping_providers’ );

    Any ideas?

    #77489
     Anna 
    WC Vendors Official Support
    @fervous

    Hello,
    Is that the exact code you have in your functions.php?
    You need to use the actual URL to the tracking for the provider that you wish to add..

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