Home Forums WC Vendors Pro Support Unable to add attributes

NOTICE: We've Moved to a Ticket System for Support

As of August 31, 2017 (12am EST) our support forums will be retired (read-only), and we will be moving to a support ticket system.  This will allow us to better organize and answer support requests, and provide a more personalized experience as we assist our customers.

For the time being, we will leave our forums open for reading and learning while we work on creating a more robust Knowledge Base for everyone to use.

If you are a WC Vendors Pro customer please open a support ticket here. 

If you are a WC Vendors user please open a support ticket on the Wordpress.org forums.

The information on this forum is outdated and in most instances no longer relevant. Please be sure to check our documentation for the most up to date information.

https://docs.wcvendors.com/

Thank you to all of our customers!

 

Viewing 4 posts - 1 through 4 (of 4 total)
  • Author
    Posts
  • #44376
    Rohit Manglik
    Participant

    Hi,

    I am trying to add attributes in from front end. I tried using Twenty Sixteen theme and a premium theme: HandyStore but in both the places attributes are not being added from front end.

    Also, I am getting some weird “1-1-1” characters in screen after I click on “Add”. I attached screenshot and highlighted “1-1-1”. I am not getting any error on console either.

    This error is really weird and invested 3-4 days but no outcome.

    Also I would like to confirm that WC Vendors Pro is working perfectly fine everywhere else. It’s just while adding attributes I am facing problem.

    Thanks

    
    ### WordPress Environment ###
    
    Home URL: http://market.edugorilla.com
    Site URL: http://market.edugorilla.com
    WC Version: 2.6.4
    Log Directory Writable: ?
    WP Version: 4.6.1
    WP Multisite: ?
    WP Memory Limit: 512 MB
    WP Debug Mode: –
    WP Cron: ?
    Language: en_US
    
    ### Server Environment ###
    
    Server Info: Apache
    PHP Version: 7.0.7
    PHP Post Max Size: 40 MB
    PHP Time Limit: 30000
    PHP Max Input Vars: 3000
    cURL Version: 7.45.0
    OpenSSL/1.0.2h
    
    SUHOSIN Installed: –
    MySQL Version: 5.7.13
    Max Upload Size: 40 MB
    Default Timezone is UTC: ?
    fsockopen/cURL: ?
    SoapClient: ?
    DOMDocument: ?
    GZip: ?
    Multibyte String: ?
    Remote Post: ?
    Remote Get: ?
    
    ### Database ###
    
    WC Database Version: 2.6.4
    : 
    woocommerce_sessions: ?
    woocommerce_api_keys: ?
    woocommerce_attribute_taxonomies: ?
    woocommerce_downloadable_product_permissions: ?
    woocommerce_order_items: ?
    woocommerce_order_itemmeta: ?
    woocommerce_tax_rates: ?
    woocommerce_tax_rate_locations: ?
    woocommerce_shipping_zones: ?
    woocommerce_shipping_zone_locations: ?
    woocommerce_shipping_zone_methods: ?
    woocommerce_payment_tokens: ?
    woocommerce_payment_tokenmeta: ?
    MaxMind GeoIP Database: ?
    
    ### Active Plugins (9) ###
    
    Envato WordPress Toolkit: by Envato – 1.7.3
    Glue for Yoast SEO & AMP: by Joost de Valk – 0.3.3
    Google Analytics by MonsterInsights: by MonsterInsights – 5.5.2
    Members: by Justin Tadlock – 1.1.2
    PubSubHubbub: by Josh Fraser
    Matthias Pfefferle – 1.7.2
    
    WC Vendors Pro: by WC Vendors – 1.3.6
    WC Vendors: by WC Vendors – 1.9.5
    WooCommerce: by WooThemes – 2.6.4
    Yoast SEO Premium: by Team Yoast – 3.5.2
    AMP: by Automattic – 0.3.3
    Contact Form 7: by Takayuki Miyoshi – 4.5.1
    Envato WordPress Toolkit: by Envato – 1.7.3
    Support System: by WPMU DEV – 2.1.9.1
    Yoast SEO Premium: by Team Yoast – 3.5.2
    Members: by Justin Tadlock – 1.1.2
    Glue for Yoast SEO & AMP: by Joost de Valk – 0.3.3
    Multisite User Management: by Brent Shepherd – 1.1
    PubSubHubbub: by Josh Fraser
    Matthias Pfefferle – 1.7.2
    
    Google Analytics by MonsterInsights: by MonsterInsights – 5.5.2
    SSL Insecure Content Fixer: by WebAware – 2.2.0
    WPBakery Visual Composer: by Michael M - WPBakery.com – 4.12.1
    EWWW Image Optimizer: by Shane Bishop – 2.9.9
    
    ### Settings ###
    
    Force SSL: –
    Currency: INR (?)
    Currency Position: left
    Thousand Separator: 
    Decimal Separator: ,
    Number of Decimals: 2
    
    ### API ###
    
    API Enabled: ?
    
    ### WC Pages ###
    
    Shop Base: #435 - /shop/
    Cart: #436 - /cart/
    Checkout: #437 - /checkout/
    My Account: #438 - /my-account/
    
    ### Taxonomies ###
    
    Product Types: external (external)
    grouped (grouped)
    simple (simple)
    variable (variable)
    
    ### Theme ###
    
    Name: Twenty Sixteen
    Version: 1.3
    Author URL: https://wordpress.org/
    Child Theme: ? – If you're modifying WooCommerce on a parent theme you didn't build personally
    then we recommend using a child theme. See: How to create a child theme
    
    WooCommerce Support: ?
    
    ### Templates ###
    
    Overrides: –
    
    ### WC Vendors Pro ###
    
    Theme Compatability: -
    Pro Dashboard Page: - #30
    Feedback form page: - #31
    Vendor Shop Permalink: - vendors/
    
    ### Templates ###
    
    Overrides: –
    
    #44437
    Anna
    Member

    Rhohit,
    Have you tried deactivating all plugins except WooCommerce, WC Vendors and WC Vendors Pro… then tested to see if the issue occurs?
    Also, for future reference, the best theme to test with is Storefront by WooCommerce (free) since it has full, optimal WooCommerce design and compatibility.

    Do you know why so many items on your WooCommerce System Status are showing up as “?” ?

    #44448
    Rohit Manglik
    Participant

    Hi Anna,

    Just now, I deactivated all my plugins except WooCommerce, WC Vendors and WC Vendors Pro. I also installed Storefront by WooCommerce. But still I am getting same error.

    Additional Debugging information:

    1) I also checked in Apache Error Log and WordPress Error log but did not find anything.

    2) “✔” was automatically converted to “?” automatically in last message, sorry for that. Here is the updated System Log.

    3) In server, I am using a standard Google Compute Engine (ns1-standard-1).

    4) I cleared all expired transients and reset the roles (just a blind guess) but no result.

    Please note that everything else is working fine.

    
    ### WordPress Environment ###
    
    Home URL: http://market.edugorilla.com
    Site URL: http://market.edugorilla.com
    WC Version: 2.6.4
    Log Directory Writable: ✔
    WP Version: 4.6.1
    WP Multisite: ✔
    WP Memory Limit: 512 MB
    WP Debug Mode: –
    WP Cron: ✔
    Language: en_US
    
    ### Server Environment ###
    
    Server Info: Apache
    PHP Version: 7.0.7
    PHP Post Max Size: 40 MB
    PHP Time Limit: 30000
    PHP Max Input Vars: 3000
    cURL Version: 7.45.0
    OpenSSL/1.0.2h
    
    SUHOSIN Installed: –
    MySQL Version: 5.7.13
    Max Upload Size: 40 MB
    Default Timezone is UTC: ✔
    fsockopen/cURL: ✔
    SoapClient: ✔
    DOMDocument: ✔
    GZip: ✔
    Multibyte String: ✔
    Remote Post: ✔
    Remote Get: ✔
    
    ### Database ###
    
    WC Database Version: 2.6.4
    : 
    woocommerce_sessions: ✔
    woocommerce_api_keys: ✔
    woocommerce_attribute_taxonomies: ✔
    woocommerce_downloadable_product_permissions: ✔
    woocommerce_order_items: ✔
    woocommerce_order_itemmeta: ✔
    woocommerce_tax_rates: ✔
    woocommerce_tax_rate_locations: ✔
    woocommerce_shipping_zones: ✔
    woocommerce_shipping_zone_locations: ✔
    woocommerce_shipping_zone_methods: ✔
    woocommerce_payment_tokens: ✔
    woocommerce_payment_tokenmeta: ✔
    MaxMind GeoIP Database: ✔
    
    ### Active Plugins (3) ###
    
    WC Vendors Pro: by WC Vendors – 1.3.6
    WC Vendors: by WC Vendors – 1.9.5
    WooCommerce: by WooThemes – 2.6.4
    
    ### Settings ###
    
    Force SSL: –
    Currency: INR (₹)
    Currency Position: left
    Thousand Separator: 
    Decimal Separator: ,
    Number of Decimals: 2
    
    ### API ###
    
    API Enabled: ✔
    
    ### WC Pages ###
    
    Shop Base: #435 - /shop/
    Cart: #436 - /cart/
    Checkout: #437 - /checkout/
    My Account: #438 - /my-account/
    
    ### Taxonomies ###
    
    Product Types: external (external)
    grouped (grouped)
    simple (simple)
    variable (variable)
    
    ### Theme ###
    
    Name: Storefront
    Version: 2.1.3
    Author URL: https://woocommerce.com/
    Child Theme: ❌ – If you're modifying WooCommerce on a parent theme you didn't build personally
    then we recommend using a child theme. See: How to create a child theme
    
    WooCommerce Support: ✔
    
    ### Templates ###
    
    Overrides: –
    
    ### WC Vendors Pro ###
    
    Theme Compatability: -
    Pro Dashboard Page: - #30
    Feedback form page: - #31
    Vendor Shop Permalink: - vendors/
    
    ### Templates ###
    
    Overrides: –
    
    #44459
    Rohit Manglik
    Participant

    Finally I am able to debug the issue. It’s because of some SSL issue. I am working with my hosting provider to fix it.

    I will get back with update soon.

    Thanks

Viewing 4 posts - 1 through 4 (of 4 total)
  • The forum ‘WC Vendors Pro Support’ is closed to new topics and replies.