update woocommerce, no stripe box at check out page

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Viewing 7 posts - 1 through 7 (of 7 total)
  • Author
    Posts
  • May 5, 2017 at 11:47 am #64365
    Philipp
    Participant

    Hi,

    I have updated all plugins and finally updated WooCommerce to version 3.0.5

    As far as it looks like, everything works fine. With just one exception:

    – when an auction is finished, on the check out payment page, the stripe box does not appear. It means, the user cannot select the payment method (such as credit card) and pay with a price of 0.

    What do I need to change in order that the stripe box will be in use again?

    Thank you for your support

    Regards
    Philipp

    May 5, 2017 at 9:33 pm #64410
    Anna
    Member

    I think it is the price of 0 that is messing it up..

    May 7, 2017 at 2:54 pm #64480
    Philipp
    Participant

    Hi Anna,

    That may be the reason why the payment box does not appear. However, the product/auction had a price. Something puts the price to zero.

    What is the reason for this?

    thank you for your feedback

    Regards
    Philipp

    May 7, 2017 at 11:00 pm #64511
    Anna
    Member

    Hello,
    Well that’s odd..
    Have you made any modifications or added any custom code to the auctions integration? Or any other code to alter the auctions?
    I am not seeing this in my testing, so I am trying to sort out where to begin..

    May 8, 2017 at 3:00 pm #64625
    Philipp
    Participant

    Hi Anna

    There is a plugin from the team of codeable activated. It may be that this plugin with modifications for our website generates problems.

    I have deactivated many plugins and created/finished an auction. Each time, the price is zero at the check out page. So it may be that the plugin from codeable is responsible for this issue. I ll contact them.

    Thank you for your support

    Regards
    Philipp

    May 8, 2017 at 3:19 pm #64628
    Philipp
    Participant

    Hi Anna

    Have you heard from other users that with the new WooCommerce version it can generate problems with the price?

    Thank you for your feedback

    Regards
    Philipp

    May 9, 2017 at 5:54 pm #64735
    Anna
    Member

    @philipp
    I have not, no.
    I will do some testing later on a dev site; I will need to install the auctions plugin to do so.

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Viewing 7 posts - 1 through 7 (of 7 total)
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