UPDATES

Home › Forums › WC Vendors Pro Support › UPDATES

NOTICE: We've Moved to a Ticket System for Support

As of August 31, 2017 (12am EST) our support forums will be retired (read-only), and we will be moving to a support ticket system.  This will allow us to better organize and answer support requests, and provide a more personalized experience as we assist our customers.

For the time being, we will leave our forums open for reading and learning while we work on creating a more robust Knowledge Base for everyone to use.

If you are a WC Vendors Pro customer please open a support ticket here. 

If you are a WC Vendors user please open a support ticket on the Wordpress.org forums.

The information on this forum is outdated and in most instances no longer relevant. Please be sure to check our documentation for the most up to date information.

https://docs.wcvendors.com/

Thank you to all of our customers!

 

Viewing 5 posts - 1 through 5 (of 5 total)
  • Author
    Posts
  • May 11, 2017 at 9:31 pm #64973
    DENISEC
    Participant

    Hi!
    I’m using Wc vendors 1.3.7 And I have noticed that there have been updates that did not come out in my administrator space. I would like to update my version. I think it is for this reason that my salesmen can not upload images and I could not find a solution.

    How can I update If my wordpress does not give me the option or does it tell me that there is an update for pro version?

    May 11, 2017 at 11:16 pm #64976
    Anna
    Member

    @denatx,
    Hello,
    You can manually update WC Vendors Pro.
    For some reason, v1.3.7 did not always show when an update was available- I have seen that a lot. 🙁

    To manually update Pro:
    1. back up your site (optional safe measure)
    2. download the latest Pro version from your account here: https://www.wcvendors.com/my-account/downloads/
    3. deactivate & then delete your current WC Vendors Pro (info/settings are stored in your database….)
    5. Immediately upload the new Pro version zip you downloaded from my-account.
    6. Activate! ?

    May 11, 2017 at 11:36 pm #64977
    DENISEC
    Participant

    Hi Anna,
    Thank you I already update the new version, but I still have the same issue with upload images and also this message appears in dashboard vendor…

    May 15, 2017 at 4:05 pm #65241
    DENISEC
    Participant

    Anna,
    I have resolved the issue about to upload images.

    August 17, 2017 at 7:34 pm #75981
    Manoel
    Participant

    Hi @denatx,

    How did you solve the problem with the uploads?

  • Author
    Posts
Viewing 5 posts - 1 through 5 (of 5 total)
  • The forum ‘WC Vendors Pro Support’ is closed to new topics and replies.