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NOTICE: We've Moved to a Ticket System for Support

As of August 31, 2017 (12am EST) our support forums will be retired (read-only), and we will be moving to a support ticket system.  This will allow us to better organize and answer support requests, and provide a more personalized experience as we assist our customers.

For the time being, we will leave our forums open for reading and learning while we work on creating a more robust Knowledge Base for everyone to use.

If you are a WC Vendors Pro customer please open a support ticket here. 

If you are a WC Vendors user please open a support ticket on the Wordpress.org forums.

The information on this forum is outdated and in most instances no longer relevant. Please be sure to check our documentation for the most up to date information.

https://docs.wcvendors.com/

Thank you to all of our customers!

 

Viewing 2 posts - 1 through 2 (of 2 total)
  • Author
    Posts
  • #64446
    Peder
    Participant

    Hi

    I have Version 1.9.11 of WC Vendors and version Version 1.3.7 of WC Vendors pro. I need to upgrade, but there is no autoupdate available. How to get autoupdate?

    #64453
    Anna
    Member

    Hello Peder,
    Normally if you have your license active you will receive notifications of an available update.
    However, from time to time this does not occur. I saw this several times with v1.3.7 and v1.3.8, for some reason.
    In this case, you can manually update WC Vendors Pro. You should receive notifications in the future. even when you are notified, we do not push automatic updates, though- you still need to approve the update.

    To manually update Pro:
    1. back up your site (optional safe measure)
    2. download the latest Pro version from your account here: https://www.wcvendors.com/my-account/downloads/
    3. deactivate & then delete your current WC Vendors Pro (info/settings are stored in your database….)
    5. Immediately upload the new Pro version zip you downloaded from my-account.
    6. Activate! ?

Viewing 2 posts - 1 through 2 (of 2 total)
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