Hello,
Thank you for letting us know.
I have received several reports of this. I do see it on our demo site.
It is NOT happening on my development site– and I have not yet been able to make it happen on my development site.. so I am testing and reporting the issue.
I’ll update when I have more information.

@daman
Thank you!
Yes- I see that if a vendor has no orders, both pages show properly. If the vendor has orders, neither page shows.. only blank. This all happens on our dev site.
On my local install development site, the pages all show correctly, even if the vendor has orders.
We’re working on it. This is a nice and weird one, for sure.

same with me. plus free shipping coupon not working as it should – not removing shipping costs.
My orders page is fine for now though. Thx

Hello,

I am actively working on this. I can’t replicate this locally so I’m having to do remote debugging which is slowing things down.

cheers,

Jamie.

Hello,

Whoops, forgot to give you the fix for coupons.

File: public/class-wcvendors-pro-order-controller.php

Line: 273 replace with

$coupon_amount = ( version_compare( WC_VERSION, ‘2.7’, ‘<' ) ) ? $the_coupon->coupon_amount : $the_coupon->get_amount();

cheers,

Jamie.

Hello,
That code is not formatted correctly; fancy quotes. Try it formatted like this so the quotes are code friendly:

public/class-wcvendors-pro-order-controller.php
Line: 375
Replace with this :

https://gist.github.com/fervous/4efb6593d9ce2c90b2da02b88002ef89

File: public/class-wcvendors-pro-order-controller.php
Line: 273 replace with

https://gist.github.com/fervous/a36601ba3416173b474ef6dc3ca12679

Hello,
WC Vendors Pro v1.4.2 is now available, and the fix for this issue has been included in this update.
Download it: https://www.wcvendors.com/my-account/downloads/
Changelog: https://www.wcvendors.com/help/topic/pro-updates/#post-62403

@bargainwebb
Were you using the WC Vendors test gateway, or another payment processor/payment method at checkout?

Same error on your demo site – see attached screenshot

@daman
Please let me know what your error_log says (last 20 lines or so).

You said credit card transactions… what gateway were you using for the credit card transactions? I have seen this occur with our WC Vendors testing gateway.. what gateway were you using?

I have the same error massage on my website after updating. :/

@ariktwena
Which Gateway are you using?

@daman
Are you using Stripe Commission & Gateway v1.0.5?

Sorted.

Hello,

That’s a free issue. Will look into that now.

cheers,

Jamie.

hi, kindly ignore the earlier ‘on the side’ advise request. will find another plugin.

So awaiting the fix for the ‘shipping cost not showing in vendor email’

Thanks

Are you using just Vendor Shipping?
Answer: YES.

Background:
Pls note the shipping worked perfectly before now.

Updated to Pro v1.4.2 – got internal server error
Added the solution Jamie suggested in Line 450 – internal server error sorted. Then found shipping costs not showing only in vendor new order.

Thx

@bargainwebb
Ye- Jamie is looking into it.
So far, he has not found any reason why this should be happening; however, he is aware and will investigate further.

Hello,

1. Awaiting solution to vendors not receiving shipping costs.

2. I created a coupon on dev-wcvendors.com, $10 dicount and ‘allowed free shipping’. In cart, discount applied but not the free shipping – see screenshots (same as my site). Pls help here.

Thank you.

This started to me after 1.4.4 update, if you receive a new order that vendors orders page comes blank. But the ones has not shopped yet shows the orders page.

Hi @fervous,
No I didn’t delete any orders, what I did is I changed the commission % in general settings which I don’t believe that would effect the orders page. This happened only with one vendor, I have other vendors who have variable products but their orders page seems working. Here is the debug log about the order details;

[03-Jul-2017 14:36:52 UTC] PHP Notice:  Undefined offset: 7154 in /wp-content/plugins/wc-vendors-pro/templates/dashboard/order/order_details.php on line 131
[03-Jul-2017 14:36:52 UTC] PHP Fatal error:  Uncaught Error: Call to a member function get_attributes() on boolean in /wp-content/plugins/woocommerce/includes/wc-attribute-functions.php:140
Stack trace:
#0 /home/birtanel/public_html/wp-content/plugins/wc-vendors-pro/templates/dashboard/order/order_details.php(187): wc_attribute_label('Renk', false)
#1 /wp-content/plugins/woocommerce/includes/wc-core-functions.php(205): include('/home/***/...')
#2 /wp-content/plugins/wc-vendors-pro/public/class-wcvendors-pro-order-controller.php(801): wc_get_template('order_details.p...', Array, 'wc-vendors/dash...', '/home/***/...')
#3 /wp-content/plugins/wc-vendors-pro/public/class-wcvendors-pro-order-controller.php(540): WCVendors_Pro_Order_Controller->order_details_template(Object(stdClass))
#4 /wp-content/plugins/wc-vendors-pro/public/class-wcvendors-pro-order-controller.php(122): WCVendors_Pro_Order_Controller->table_rows()

@fervous,
Sorry I forgot to mention, yes still using Social Marketplace. And yes I deactivated all plugins and installed storefront, result was same.

@canyasa
Hello,
Ok- my last response was supposed to be to this thread, so I apologize:

That was the thread that I was discussing the issue witht he Social Marketplace.

Anyway, yes- there have been issues due to older orders or product information trying to be searched and accessed- and if it is not available, either due to changes (WC updates, changes made within the code), or deleted orders.. then the dashboard will not be able to show if the info is inaccessible.
I am glad you were able to isolate what was causing the issue for your site.