Home Forums WC Vendors Pro Support Vendor Menu Tabs – Adding Products

NOTICE: We've Moved to a Ticket System for Support

As of August 31, 2017 (12am EST) our support forums will be retired (read-only), and we will be moving to a support ticket system.  This will allow us to better organize and answer support requests, and provide a more personalized experience as we assist our customers.

For the time being, we will leave our forums open for reading and learning while we work on creating a more robust Knowledge Base for everyone to use.

If you are a WC Vendors Pro customer please open a support ticket here. 

If you are a WC Vendors user please open a support ticket on the Wordpress.org forums.

The information on this forum is outdated and in most instances no longer relevant. Please be sure to check our documentation for the most up to date information.

https://docs.wcvendors.com/

Thank you to all of our customers!

 

Viewing 4 posts - 1 through 4 (of 4 total)
  • Author
    Posts
  • #77271
    Gina Iacovelli
    Participant

    Hello There,
    I tried to post this yesterday but it seems it did not go through. I apologize for any duplication. Im having a bit of trouble with my front end Vendor Product Type tabs; General, Inventory, Shipping, Attributes, Variables etc. When any of these tabs are clicked, the page shifts up but does not progress to that tab. It does work, however, if I right click and open link in a new tab/window.

    I’m working with the Divi theme. Do you think this is just an error in communication with WC Vendors? I am working on this site by myself with little to no prior experience.

    I have searched the forums and went through the support recommendations prior to writing this message. Any help or advice you can provide will be greatly appreciated.

    Thank you,
    Gina

    #77299
    Anna
    Member

    Hello-
    We have had issues with Divi in the past. They have some interesting code and there are a few javascript conflicts…
    Please try putting this code in your child theme functions.php file to disable the Divi smooth scroll on the dashboard pages– see if this helps:
    https://gist.github.com/fervous/7c6f98dcd31fa0742303ba50e85f33b6

    #77367
    Gina Iacovelli
    Participant

    Yes thank you!! It worked perfectly. I really appreciate you time 🙂

    For anyone else reading this who is a newbie, I used a free custom functions plugin to make sure it was entered correctly.

    Gina

    #77481
    Anna
    Member

    Great! Glad it is working for you now. 🙂

Viewing 4 posts - 1 through 4 (of 4 total)
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