Home Forums WC Vendors Pro Support Vendor Order Emails and Vendor Dashboard Order Details Customization

NOTICE: We've Moved to a Ticket System for Support

As of August 31, 2017 (12am EST) our support forums will be retired (read-only), and we will be moving to a support ticket system.  This will allow us to better organize and answer support requests, and provide a more personalized experience as we assist our customers.

For the time being, we will leave our forums open for reading and learning while we work on creating a more robust Knowledge Base for everyone to use.

If you are a WC Vendors Pro customer please open a support ticket here. 

If you are a WC Vendors user please open a support ticket on the Wordpress.org forums.

The information on this forum is outdated and in most instances no longer relevant. Please be sure to check our documentation for the most up to date information.


Thank you to all of our customers!


Viewing 3 posts - 1 through 3 (of 3 total)
  • Author
  • #77240

    We have different vendors on our marketplace and they all have variable products because all they have single and multiple licenses of their products.
    Now the problem is that for every product either he is our or vendor product on our marketplace, we have some services like “Reskin and Launch Services” and “Language Pack which” which we have added to their(Vendors) products through admin panel because our purpose of this marketplace is to sell our services.
    Firstly, we are facing different problems from vendors end, like when a vendor product sell out than in notifying vendor email all of our services information has gone there and we just want only vendor product information in this email(If we can’t do that, vendors don’t like our marketplace).
    Secondly, on vendor dashboard, same things happened. We need only vendors products information there and would not like to show our services information. Like now on Commission Due, Commission Paid, Orders Totals, Product Totals graph, and Recent Orders Table is showing complete order information.
    For further clearance, please visit our site and have a look at products.
    (Our competitor’s vendor dashboard is more clear and has a lot of information and graphs on their dashboard while they are also using WordPress with EDD. If we can’t do that then our marketplace is going down.)
    Please let us know how we can do that using variable products or is there any other way that we can use?
    If you need any further information from us then let me know.


    Can someone pay attention here?


    If the option is part of the product offering than it will show within the emails to vendors and customers.
    We provide documentation for hooks and filters we have available for use with custom development of Wc Vendors.
    Your need is very site specific and I do not know how you would customize the email notifications to not include part of the product offering.
    Please look for outside development support or hire a developer for site specific custom development for your website with WC Vendors & WC Vendors Pro.

Viewing 3 posts - 1 through 3 (of 3 total)
  • The forum ‘WC Vendors Pro Support’ is closed to new topics and replies.