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NOTICE: We've Moved to a Ticket System for Support

As of August 31, 2017 (12am EST) our support forums will be retired (read-only), and we will be moving to a support ticket system.  This will allow us to better organize and answer support requests, and provide a more personalized experience as we assist our customers.

For the time being, we will leave our forums open for reading and learning while we work on creating a more robust Knowledge Base for everyone to use.

If you are a WC Vendors Pro customer please open a support ticket here. 

If you are a WC Vendors user please open a support ticket on the Wordpress.org forums.

The information on this forum is outdated and in most instances no longer relevant. Please be sure to check our documentation for the most up to date information.


Thank you to all of our customers!


Viewing 5 posts - 1 through 5 (of 5 total)
  • Author
  • #51665
    marie mour

    Tried to search forums, no answer found.

    In Settings you are able to rename the “vendor shop page” so: yourdomain.com/vendors/store-name/ can be:yourdomain.com/xx/store-name/

    I wish to leave it blank so that it becomes: yourdomain.com/store-name/
    It’s now created 404 errors – How can I fix so that it stays empty and lets the links work.

    If it’s clashing with blog post name’s I’m happy to make it yourdomain.com/blog/post-name somewhere if that will fix it.
    I’m using the OneSocial Marketplace theme.

    WC Vendors Support

    You must use a slug. WordPress requires it, and as you can see, WordPress goes bonkers if you dont. This a requirement of WordPress, I say it again, that way you dont ask us to keep fixing it. It’s not a bug, it’s not a problem, this is WordPress at its core.

    marie mour

    No worries cheers ben and thanks for the quick reply.
    Wasn’t sure as postname doesn’t have a slug so thought it might be possible.

    WC Vendors Support

    The postname not having a slug is actually why it’s the problem, WordPress reserves / for WordPress and we cant use it. Go figure, huh?! 🙂 🙂 Cheers

    marie mour

    Didn’t want to make a new thread but let me know if i should.
    Can I change the shop name url from: yourdomain.com/vendors/shop-name to: yourdomain.com/vendors/shopname
    Need to drop that % I don’t mind changing it and manually updating with new updates.

    For the slug – I’ve ended up using 301 redirects so each user has a cleaner url to direct customers – messy solution i know but with minimal users (20-30) it’s a manual thing I’ll have to do when people sign up. I googled and found ways to hide slugs in custom post types but that doesn’t apply. Like you said this is a wordpress core thing so aren’t asking for help just fyi. Important for my site as I’m the umbrella but most customers will type in url to direct vendor shops.

Viewing 5 posts - 1 through 5 (of 5 total)
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