Vendors are only able to add one Cross-Sells product

Home › Forums › WC Vendors Pro Support › Vendors are only able to add one Cross-Sells product

NOTICE: We've Moved to a Ticket System for Support

As of August 31, 2017 (12am EST) our support forums will be retired (read-only), and we will be moving to a support ticket system.  This will allow us to better organize and answer support requests, and provide a more personalized experience as we assist our customers.

For the time being, we will leave our forums open for reading and learning while we work on creating a more robust Knowledge Base for everyone to use.

If you are a WC Vendors Pro customer please open a support ticket here. 

If you are a WC Vendors user please open a support ticket on the Wordpress.org forums.

The information on this forum is outdated and in most instances no longer relevant. Please be sure to check our documentation for the most up to date information.

https://docs.wcvendors.com/

Thank you to all of our customers!

 

Viewing 4 posts - 1 through 4 (of 4 total)
  • Author
    Posts
  • June 24, 2017 at 2:20 am #68812
    Malavika Gupta
    Participant

    1) Vendors are only able to add one Cross-Sell Product.
    2) The added product does not show on the Cross-Sell list although it shows on the cart.

    I have tried disabling all the plugins except woocommerce and wcvendors.

    Thanks

    June 25, 2017 at 12:05 am #68847
    Anna
    Member

    @malavika-prav
    Hello,
    Cross-sell products are only supposed to show on the cart page. The upsells will show on the product page.
    https://docs.woocommerce.com/document/related-products-up-sells-and-cross-sells/

    June 25, 2017 at 10:58 am #68879
    Malavika Gupta
    Participant

    Thank you Annaa but I know this and I am also aware of this document.
    My question was – when a vendors add a cross-sell he is only able to add one cross-sell product in the listing and after he adds the cross-sell product in the listing, the cross-sell field stills shows blank (please see the above snapshot) although the cross-sell product does get added because it can be seen in the cart.

    July 6, 2017 at 3:35 pm #69592
    Malavika Gupta
    Participant

    Please note I also tested these behavior in http://dev.wcvendors.com
    1) After Pro 1.4.4 update, the Linked Product tab is missing the captions Up-Sells and Cross-sells like it used to say before.
    2) The Up-Sells shows like a Text box and the Cross-Sells box looks like a dropdown, is this how it is supposed to be?
    3) Only one Cross-Sell product can be added, is it how it is suppose to be?
    4) The Cross-Sell added in the product form disappears, although the product does show in the cart.

    Thanks

  • Author
    Posts
Viewing 4 posts - 1 through 4 (of 4 total)
  • The forum ‘WC Vendors Pro Support’ is closed to new topics and replies.