Home Forums WC Vendors Pro Support Vendors cannot upload images to product variations

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Viewing 11 posts - 1 through 11 (of 11 total)
  • Author
    Posts
  • #38076
    Milly
    Participant

    Hey Ben, this is strange as it was working fine till now and suddenly it stopped working.

    All vendors can upload the new image for Featured image and image gallery for a product but cannot upload new images for the variations of the same product.

    And it shows an error, ‘You don’t have permission to attach files to this post.’ I am not using any role management plugin and getting this error, I check rest of the plugins and try to study about this through google and this site both but could not find any solution. can you please help me or guide me in this ?

    #38110
    WC Vendors Support
    Participant

    Can you replicate this on dev.wcvendors.com as well? That’ll give us an idea of if it’s “us” or “you” so to say and where to debug to next….

    #38176
    Milly
    Participant

    Hey Ben,
    I worked on that site and replicated the same issue.

    I need my vendors to edit and upload products from ‘back-end’ and not front-end, when a vendor tries to upload the new image for a variation, it shows an error of permission.

    Please have a look at the video attached, open it in your browser.

    https://goo.gl/4exx3r

    #38181
    Nechama Shor
    Participant

    I have the same problem. and they can’t add also the featured image.

    #38301
    Milly
    Participant

    Ben, waiting for your reply…

    #38314
    Jamie
    Keymaster

    Hello,

    Flash video, really? I have no way to view that and I’m not installing flash on my computer. Please take screenshots or a real moving instead.

    Permissions issues can be a range of problems. How does it work when you run the bare minimum as we state to try before requesting support? Does the issues still happen when you are only running WP + Woo + WCV Free + Pro and the storefront theme? Did you have any plugins installed at ANY point that messed with vendor permissions?

    cheers,

    Jamie.

    #38412
    Milly
    Participant

    Jamie, thanks for the reply.
    Its fine if you do not want to install flash. I am giving you the screenshots.
    And for the collection of questions you asked me, I have replicated this issue on dev.wcvendors.com so I think that will give you all answers.

    There is problem for my vendors to add and edit products from the front-end of PRO Dashboard so I am redirection them to the back-end. I (as a vendor) can upload a new image as featured image but cannot add a new image for the variation generated. That shows me the error of permission which must work as I am logged in as a vendor and I am allowed to do that.

    Please check the screenshots and help me to solve this issue.

    #38853
    Milly
    Participant

    Hello Ben and Jamie, is there any update on my problem ? My site is live already.

    will you please message me to avoid this issue ?

    #38854
    Jamie
    Keymaster

    Hello,

    Can I ask why you bought pro if you aren’t using the front end which is the entire point of pro? The reason you cannot attach images to the variations on the backend is because those posts are not owned by the vendor and cannot be accessed by anyone but the admin in the backend. This is a limitation of woocommerce and not us. This is why we created a complete working variations interface on the front end to get around this permissions limitation.

    cheers,

    Jamie.

    #39071
    Milly
    Participant

    Hi Jamie,

    We tried a lot to work with front-end only but variations were not being generated from the front and I raised a ticket for that as well but that couldn’t work so we are using everything on the PRO Dashboard but if a vendor has to add or edit a product we are sending them to the back-end for this thing only.

    Well, is there a way to allow vendors to add images for variations from the back-end ?

    #39086
    Jamie
    Keymaster

    Hello,

    What is missing for variations on our front end? We have complete 100% working variations support for our add/edit product system in the front end. Including attaching images. We added variations support in version 1.3.0 Are you running the latest version of the plugin?

    How would you get variations to work on the backend for vendors with images? I don’t know because this isn’t a problem with WC Vendors or Pro this is a problem with woocommerce so you would have to modify that ( A LOT ) to make that work.

    cheers,

    Jamie.

Viewing 11 posts - 1 through 11 (of 11 total)
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