vendors cant see orders in their dashboard

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NOTICE: We've Moved to a Ticket System for Support

As of August 31, 2017 (12am EST) our support forums will be retired (read-only), and we will be moving to a support ticket system.  This will allow us to better organize and answer support requests, and provide a more personalized experience as we assist our customers.

For the time being, we will leave our forums open for reading and learning while we work on creating a more robust Knowledge Base for everyone to use.

If you are a WC Vendors Pro customer please open a support ticket here. 

If you are a WC Vendors user please open a support ticket on the Wordpress.org forums.

The information on this forum is outdated and in most instances no longer relevant. Please be sure to check our documentation for the most up to date information.

https://docs.wcvendors.com/

Thank you to all of our customers!

 

Viewing 6 posts - 1 through 6 (of 6 total)
  • Author
    Posts
  • May 2, 2017 at 11:41 am #63995
    Lixy Samaniego
    Participant

    i can see orders in the backend but in frontend vendors dont have any notification or orders in their dashboard

    May 2, 2017 at 12:51 pm #64000
    Anna
    Member

    Hello,
    1. You’re overriding most of the templates…. if this is necessary, make sure they’re all updated

    2. Deactivate the BP WC vendors plugin and try viewing the regular pro dashboard pages as a vendor

    May 2, 2017 at 12:52 pm #64001
    Anna
    Member

    3. Please update to WC Vendors Pro v1.4.3

    May 2, 2017 at 1:28 pm #64005
    Lixy Samaniego
    Participant

    i have no update option in my plugin admin page

    May 3, 2017 at 12:30 pm #64081
    Lixy Samaniego
    Participant

    STILL NOT WORKING

    May 3, 2017 at 11:43 pm #64197
    Anna
    Member

    Hello,
    Why are you overriding all of the templates? Are these all updated?

    Overrides: buy2amazon/wc-vendors/dashboard/dashboard-notice.php
    buy2amazon/wc-vendors/dashboard/dashboard.php
    buy2amazon/wc-vendors/dashboard/nav.php
    buy2amazon/wc-vendors/dashboard/order/order_details.php
    buy2amazon/wc-vendors/dashboard/order/order_note.php
    buy2amazon/wc-vendors/dashboard/order/order_note_form.php
    buy2amazon/wc-vendors/dashboard/order/shipping-label.php
    buy2amazon/wc-vendors/dashboard/order/tracking_number.php
    buy2amazon/wc-vendors/dashboard/permission.php
    buy2amazon/wc-vendors/dashboard/product-download.php
    buy2amazon/wc-vendors/dashboard/product-edit.php
    buy2amazon/wc-vendors/dashboard/product-simple.php
    buy2amazon/wc-vendors/dashboard/quick-links.php
    buy2amazon/wc-vendors/dashboard/reports/overview.php
    buy2amazon/wc-vendors/dashboard/reports/reports.php
    buy2amazon/wc-vendors/dashboard/shop_coupon-edit.php
    buy2amazon/wc-vendors/dashboard/store-settings.php
    buy2amazon/wc-vendors/front/pro-vendor-list.php
    buy2amazon/wc-vendors/front/ratings/feedback-form.php
    buy2amazon/wc-vendors/front/ratings/ratings-display-panel.php
    buy2amazon/wc-vendors/front/shipping/shipping-panel.php
    buy2amazon/wc-vendors/front/vendor-pending-notice.php
    buy2amazon/wc-vendors/front/vendor-signup-form.php
    buy2amazon/wc-vendors/store/store-header.php
    buy2amazon/wc-vendors/store/store-ratings.php
    buy2amazon/wc-vendors/store/store-vacation-message.php

    Also, are you still using the BP WC Vendors plugin? or did you deactivate it?
    Did you update to v1.4.3?

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Viewing 6 posts - 1 through 6 (of 6 total)
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