Home Forums WC Vendors Free Support vendors list & vendor stores page issues.

NOTICE: We've Moved to a Ticket System for Support

As of August 31, 2017 (12am EST) our support forums will be retired (read-only), and we will be moving to a support ticket system.  This will allow us to better organize and answer support requests, and provide a more personalized experience as we assist our customers.

For the time being, we will leave our forums open for reading and learning while we work on creating a more robust Knowledge Base for everyone to use.

If you are a WC Vendors Pro customer please open a support ticket here. 

If you are a WC Vendors user please open a support ticket on the Wordpress.org forums.

The information on this forum is outdated and in most instances no longer relevant. Please be sure to check our documentation for the most up to date information.

https://docs.wcvendors.com/

Thank you to all of our customers!

 

Viewing 15 posts - 1 through 15 (of 15 total)
  • Author
    Posts
  • #11108
    HawwaC
    Participant

    O.K sorry for bothering you guys. I know you’re super busy with pro right now but I have two issues I can’t handle on my own 🙁 :

    For some reason whenever I have a new vendor sign up and their info shows up on the vendors list it creates a new (empty) page number at the bottom. I only have vendors up to page 2 on vendors list but the pages go up to 6 and they’re all empty! hehe 😛 I have no clue why it’s happening, any ideas?

    Second issue is that the new vendor stores from pro only shows a few stores and doesn’t have any page numbers at the bottom to see the others. Weird huh?

    Any ideas on how to fix these issues?

    Thanks!

    #11110
    WC Vendors Support
    Participant

    You won’t want to use wcv_vendorslist with Pro. Instead, set it to your Vendor Stores permalink, which by default, is yourdomain.com/vendor_stores/

    Let me know if that helps!

    Ben

    #11116
    HawwaC
    Participant

    Right but the vendor stores isnt showing all of the stores. It just shows a handful. How do I set it to show all of them?

    #11120
    WC Vendors Support
    Participant

    Are the vendor stores that are not showing up ones without any products listed? If the vendor has no products, they wont show up in the store directory……

    #11121
    HawwaC
    Participant

    Actually there are vendor stores without products that are showing up and some with products that arent. No code to just show them all in one page? The banners seem to be on the big side as well. They take up a lot of space.

    #11122
    WC Vendors Support
    Participant

    Create an admin account for me, and let me know the site URL too, I’ll hop on and check it out. Set as a private reply.

    Ben

    #11166
    HawwaC
    Participant

    Had to deactivate pro. For some reason it was also giving my vendors the option to choose their commission style when adding a product. Yikes.

    #11177
    WC Vendors Support
    Participant

    BTW — I deactivated Pro again, since you had it deactivated. If you re-activate it, just make sure you send vendors to the new Vendor Dashboard and disable wp-admin access.

    #11195
    HawwaC
    Participant

    Ben, Thanks so much! 🙂 I’ll reactivate pro after the update. I still have my vendors use the backend because of the shipping issue. I use per product shipping.

    I’ll check everything out after the update because I could have sworn there was a shop showing that didnt have a store name and was completely blank.

    Maybe my theme has something to do with it?

    #11199
    WC Vendors Support
    Participant

    The theme shouldn’t be an issue, it’s only showing what we tell it to show. 🙂 So if anything, this one would be on us. 🙂

    #11605
    HawwaC
    Participant

    So, I decided not to use pro right now. It looks amazing on the back end apart from a small error (which might be due to a space issue I read on another thread?). Either way WCV Free definitely works best for me right now but I’m still having that issue with the pages going crazy on the vendors list page. I’m up to 11 now and still need to fill in page 2 with sellers. Any ideas? I’ll be happy to send you my theme if you’d like 🙂

    #11606
    WC Vendors Support
    Participant

    Please do, ben@wcvendors.com 🙂

    #11749
    WC Vendors Support
    Participant

    Hi Vanessa,

    (I love your name. That’s my wifes name too.)

    I installed your theme on our dev server. You can see the page here that loads the vendor stores:

    http://dev.wcvendors.com/vendor_stores/

    I did no configuration, I just uploaded the theme. As you can see, it looks pretty nice. There must be a theme issue on your website somewhere you’ll have to tackle. Not sure what it is. 🙁

    Ben

    #11768
    HawwaC
    Participant

    Oh gosh thank you! 😀 It is a lovely name hehe

    I wonder what it is 🙁 I’ll never know lol, I’m far from techy. I’m curious as to why the banner on the bottom looks so nice and the ones on top look so big and bulky? It’s one of the reasons why I’m not using just yet. My actual problem however is the page numbers on the free version with the vendors list.

    Btw, did you like that theme? Have you used it before?

    #11772
    WC Vendors Support
    Participant

    The free version pagination should work just fine, that’s been battle tested for a year now with no issues. 🙂

    I did like the theme, have never used it before, but it looks nice and clean. It also loads fast, which is a great bonus. 🙂

Viewing 15 posts - 1 through 15 (of 15 total)
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