NOTICE: We've Moved to a Ticket System for Support

As of August 31, 2017 (12am EST) our support forums will be retired (read-only), and we will be moving to a support ticket system. This will allow us to better organize and answer support requests, and provide a more personalized experience as we assist our customers.

For the time being, we will leave our forums open for reading and learning while we work on creating a more robust Knowledge Base for everyone to use.

If you are a WC Vendors Pro customer please open a support ticket here. 

If you are a WC Vendors user please open a support ticket on the Wordpress.org forums.

The information on this forum is outdated and in most instances no longer relevant. Please be sure to check our documentation for the most up to date information.

https://docs.wcvendors.com/

Thank you to all of our customers!

This topic has 3 replies, 4 voices, and was last updated 7 years ago by Anna.

Viewing 4 posts - 1 through 4 (of 4 total)

Author

Posts
April 9, 2017 at 1:44 pm #61397

Daman
Participant

Just updated woocommerce to 3.0 and WcVendors Pro to 1.4.

Duplicate product option in Pro Dashboard throws 500 server error
———–
[Sun Apr 09 13:02:14.783882 2017] [:error] [pid 30915] PHP Fatal error: Call to undefined method WC_Admin_Duplicate_Product::duplicate_product() in /var/www/wordpress/wp-content/plugins/wc-vendors-pro/public/class-wcvendors-pro-product-controller.php on line 264
————

My Theme(Flatsome) is compatible with WooCommerce 3.0 and all other plugins as well.
I tried Twentyseventeen too and disabled all plugins. The duplicate option- still throws an error.

Note: Duplicate option works with WooCommerce versions lower than 3.0

April 9, 2017 at 2:55 pm #61403

Gareth
Participant

Oh Lord, after reading this I tried it and… same problem.

April 9, 2017 at 7:29 pm #61431

WC Vendors Support
Participant

Never fear, we’ll figure it out. Pro 1.4.1 (an always expected maintenance/bugfix release after new major changes) will be out sometime tonight or in the morning.

Our top guy is on it! So if he cant figure it out, I’m not sure what we’ll do. Hmm. That might be really rough. Perhaps some letters of encouragement will help us along the way!! 😉 😉 🙂

(For the non sarcastic humor folks, thanks for the heads up, we’ll get it for the next update, which is within a day away)

Cheers

Ben

April 9, 2017 at 7:54 pm #61433

Anna
Member

Hello,
Yes, here is an issue, for sure.
This has been logged and Jamie will be on it!
We’ll have a minor release soon (hopefully int he next 24 hours) for some of these teething bugs form the Pro version 1.4 major update.
Author

Posts