Home Forums WC Vendors Pro Support WC Vendors Pro Commissions – Which field?

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As of August 31, 2017 (12am EST) our support forums will be retired (read-only), and we will be moving to a support ticket system.  This will allow us to better organize and answer support requests, and provide a more personalized experience as we assist our customers.

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Viewing 5 posts - 1 through 5 (of 5 total)
  • Author
    Posts
  • #60472
    DELETE
    Participant

    Hi,

    I noticed that there are two places to enter user-level commission settings:

    Commission rate (%): pv_custom_commission_rate

    and

    Commission Type: _wcv_commission_type {fixed, fixed_fee, percent, percent_fee}
    Commission %: _wcv_commission_percent

    Why are there two places to enter ostensibly the same info, and which one is actually used in computing the commission? If they’re the same, can I hide the one that isn’t used?

    Thanks,

    Avishai

    #60512
    Anna
    Member

    AviShai,
    No- you should not delete any of that information at all. Do not go into core files and delete anything.
    One is for WC Vendors free admin, one if for the users admin, one is for the Pro.
    Leave them alone. 😉

    #60523
    DELETE
    Participant

    Hi Anna,

    Okay, but which field is the one that’s actually used to compute the commission? Where should I set the rate for each of our vendors?

    Thanks,

    Avishai

    #60539
    Anna
    Member

    @avishai
    For the default rate with WC Vendors Pro, you set the commissions here: wp admin > woocommerce > WC Vendors > Commission

    If you wish to override the default rate on a per vendor basis, you’d set that in the vendor’s user page by scrolling down to the Pro Commissions:
    https://www.wcvendors.com/wp-content/uploads/2016/11/procommissionsfield-copy.jpg

    #60577
    DELETE
    Participant

    Got it. So what about User > WC Vendors > Commission rate (%)? If an admin fills in both fields then what happens? Which is used?

    If Pro is activated you should probably hide the free field if it doesnt do anything — it’s incredibly confusing to have tow commission override inputs on the user level…

Viewing 5 posts - 1 through 5 (of 5 total)
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