WCVendors PRO. "Add Product" wrong link (to a 404 page)

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As of August 31, 2017 (12am EST) our support forums will be retired (read-only), and we will be moving to a support ticket system.  This will allow us to better organize and answer support requests, and provide a more personalized experience as we assist our customers.

For the time being, we will leave our forums open for reading and learning while we work on creating a more robust Knowledge Base for everyone to use.

If you are a WC Vendors Pro customer please open a support ticket here. 

If you are a WC Vendors user please open a support ticket on the Wordpress.org forums.

The information on this forum is outdated and in most instances no longer relevant. Please be sure to check our documentation for the most up to date information.

https://docs.wcvendors.com/

Thank you to all of our customers!

 

Viewing 7 posts - 1 through 7 (of 7 total)
  • Author
    Posts
  • April 16, 2017 at 7:03 am #62084
    Francesco
    Participant

    Hi.
    When a vendor tries to add a new product, the button link is something like
    https://sitename.com/dashboard/product//edit
    instead of the normal (and working)
    https://sitename.com/dashboard/product/edit

    Can you figure out why?
    Thank you for your kind support.
    Francesco

    April 16, 2017 at 8:51 pm #62131
    Anna
    Member

    @fpagliaro
    Ok, I will look into this.
    I see it on one of my installs, but not on the other. So, yeah I will see why this happens. It does not appear to affect the functioning of the link on my site. Is the ADD PRODUCT working properly on your site?

    April 17, 2017 at 3:17 am #62157
    Francesco
    Participant

    Hi Anna.
    No, I am not sure to understand your question.
    The link associated with the button is wrong (…product//edit) but if I type manually in the URL bar the correct one (…product/help) then the process works properly and I can add a product.
    I hope it helps.
    Francesco

    April 24, 2017 at 9:09 am #62919
    Francesco
    Participant

    Hi Anna,
    any news for this topic?
    I updated the plugin to the leatest version (1.4.2) but the bug is still present.
    Thank you for your support.
    Francesco

    April 30, 2017 at 1:59 am #63794
    Francesco
    Participant

    Anna,
    sorry to insist but I checked also with your demo site https://dev.wcvendors.com.
    Going to https://dev.wcvendors.com/dashboard/ (see Screenshot 1) and just pointing to “Add Product” button, the URL is:

    https://dev.wcvendors.com/dashboard/product//edit.

    When I click the page we’re redirected is the correct one:

    https://dev.wcvendors.com/dashboard/product/edit.

    Can you explain it? Maybe it is something I can use to in my site or, eventually, a general bug to be fixed.

    Thank you for your support

    Francesco

    May 1, 2017 at 4:22 pm #63879
    Anna
    Member

    @fpagliaro
    Thank you- I do see the issue, and I have reported this. We should be able to get this fixed soon. If I have a temporary fix to pass along I will inform you so that you can fix this on your site.

    May 17, 2017 at 1:49 pm #65421
    Leigh Jeffery-Schindler
    Participant

    Hi,
    has this issue been resolved? I’m having a similar issue. When the vendor selects the add product they are directed to this URL : https://www.comixcentral.com/dashboard/product/download/edit/

    404 error.

    thanks!

  • Author
    Posts
Viewing 7 posts - 1 through 7 (of 7 total)
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