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- This topic has 34 replies, 4 voices, and was last updated 7 years, 1 month ago by
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Hi!
I have found a weird error.
I installed WP Social Login and testing it out as a “vendor” logged in via that method.
However it stuffs up the permalinks (even after uninstalling all plugins except wc, wc vendors and wc vendors pro).
When I created a store as a socially logged in person – it displayed the username beside every instance of “Sold by:” instead of the shopname – despite what settings I had in wc vendors settings.
I am using buddypress also and while I have some code in there to link to the user’s store, THAT code works (because it links to the shop name) but the permalink created for every “Sold by:” link shows something different.
WEIRD!
And I’m only using this plugin because I tried woocommerce social login however it didn’t play nicely with buddypress in terms of the profile pic being brought in. 🙁
That’s kinda weird. I dont know why they would be hooking into our sold by classes. Not sure I can offer any help on this one! 🙂
Actually this issue is happening for a test user that didn’t register via a social login – I need to test this more…
I’ve just tested it with only wc vendors-related plugin and part of the issue is still happening – ie the URL link beside “Sold by” is NOT taking me to their shop.
it is not copying over the correct storename in the url…
You can see it in action here – http://www.southerncrossembroidery.com/
I went to your homepage, and went to click a sold by link, and the image pops over the sold by text so I cant click it.
I then went to /market/my-test-store-product/ and the sold by link works just fine, it took me to /designer/michelle-store/
Ben
Yes that’s a theme thing the first thing there…
but the link of /designer/michelle-store/ is for a store that has had it’s name changed in settings to My Test Store. And this link doesn’t lead anywhere really.
“michelle store” was the storename the store was originally given on signup. but upon changing the storename, the urls seam to be static and thus now lead nowhere.
I put some code in the Buddypress pages to go to a user’s store … the link given there is /designer/michelle/ (and that DOES actually go to the store. michelle is the username)
however I originally thought that the storename would be what was in the url. Was the a wrong assumption?
Either way – there’s an issue with the links…
Any ideas?
Aah, I see what you mean.
Can you edit the Vendor Store page (wp-admin > Vendor Stores > Edit the My Test Store) and see what the Permalink is set to?
Ben
Permalink is…
Permalink: http://www.southerncrossembroidery.com/designer/michelle-store/
That could be it. Could you tell me how you edited it from Michelle Store to My Test Store? Did you do it on the Vendor Dashboard? Or did you go to wp-admin > Vendor Stores and edit the store there?
This will help me try to replicate an issue with it and get it fixed if it’s a bug.
In the Vendor Dashboard
I wondered whether it had something to do with whether the dashboard will filled in prior to being a “vendor” (role) or after but it seems to have the same effect – have tested both ways.
That might have been a bug in version 1.0.0 that you saw that in. I tested this just now with 1.0.2 and was not able to recreate the bug.
Change the permalink to the store URL to /my-test-store/ and that should fix it for you for now. Keep an eye on it, let me know if you see that issue again.
That’s just the thing – I have 1.0.2 installed.
I’ll have a go with deleting all test stores and test it from scratch and see what we get.
Q: Is this “yoursite.com/[your_setting_here]/[vendor_name_here]” in p-admin/admin.php?page=wc_prd_vendor referring to using the vendor username or the vendor storename?
Thanks!
I need to take the kids to playgroup now to get to testing again after lunch.
That setting you just asked about is for the Free version of WC Vendors. It will have no impact on Pro. Just leave the text in that field set to “vendors” and ignore the setting forever. 🙂
The post you quoted, is also a quote for WC Vendors Free, not for Pro. In Free, you can use /vendors/username/ or /vendors/store-name/ but since Pro uses custom post types for Vendor Stores, it’s whatever your Permalink is set to.
PS — You might re-save your Permalinks just in case that might be causing the issue. It would be wp-admin > Settings > Permalinks, scroll down, and click Save/Update.
Cheers
Ben
Thanks Ben
So those settings of yoursite.com/[your_setting_here]/[vendor_name_here] are still in the Pro tab. So that’s where we set that.
So I’m still finding it weird how when the permalink the is created when a user sets up a store is username-store yet that doesn’t actually lead to their store. you need to remove the -store to get it to go there. Any idea where that would be coming from?
Is there something in the code that when someone sets up their store – it adds -store after it?
So so I’ve done some testing…
I tried applying for a store in just WC Vendors – everything worked as expected.
However when I reinstalled vendors pro I did another test…
Logged in…
Did an application to be a vendor with same username as the store.
At that point a draft store was created called Vendor-Application-Store-Name
Approved the vendor in the users list
ANOTHER store was created, this time called Username-StoreThus the link didn’t lead to their product page.
Not sure this is quite right? should it be creating TWO stores? (one draft and one for real?)
Looks like Jamie will have to look at this one. I’m a bit lost. 🙂 @digitalchild
Thanks @ben and @digitalchild
I have done some more testing…
It appears that when a vendor modifies their Store title – it changes it in the backend and the Vendor Store is now named what the vendor called it however the permalink in the vendor dashboard for “View Store” still shows the old store name in the URL however of course it doesn’t lead to their store, you have to manually change the URL to be the new store name and then it works.
Ta!
Yup, that’s intentional. It was actually a feature I requested. If the permalink changes all the time, then all external links to your vendors store wont work. So if your vendors say to a hundred people “Hey, here’s my store URL http://www.blah.com/vendor_stores/me” and then they change it, all those /me links are bad when the permalink changes costing you $$$. Updating the permalink, is the admin only method. 🙂
Ok I get that… well can we make it that when their application is approved that it uses the storename they put in during the application process? Instead of the storename-store one that’s currently using?
Yes, I have the same issue and it’s kind of annoying to have to go in and manually delete the draft store every time someone signs up.
When someone signs up as a vendor it automatically creates 2 stores for one vendor. I also hate that it generates a store name from the vendors’ username. Can the store name just stay blank until the vendor names it?
Is it possible that the vendor store name be permanent so as to discourage vendors from constantly changing their shop name?
To add to above issue:
If someone signs up at my site as a vendor a number of things happen that do not make sense and are a little confusing. Please help if you can. I will attach pics with details…
Someone registers on my-account and clicks apply to be vendor: their username automatically gets created as a vendor store in backend.
next they are taken directly to wc my-account page even though I have redirect code from knowledge base in functions.php.when finally they are able to edit store details if they dare change their store name from the one that is automatically generated (myusername store) from the username the whole process goes to SH&& after that.
I tried changing my store name to “store name i like” and clicking save. When i go to view store right after it redirects me to the permalink for the “myusername-store-2 with an error message “Oops! That page can’t be found.
”i find this to be confusing and i just need help how to fix it. I would like that the store name should not be created until the vendor actually names their store and i would like to implement a feature that makes the store name permanent..
dont mean to be adding posts for any other reason than that i need help…
is it possible to have the horizontal menu found on the vendor dashboard page on every single page that it actually links to? It’s not user friendly that someone should have to click back just to get back to the dashboard menu to select a new menu item.
Hi @kimora@live.ca,
Apologies for the delay in responding, I completely missed this one. I’m in the process of removing the vendor stores post type as its causing more trouble than benefits for our users. The next version of pro will extend the user details and should remove the issues you are having. You did indeed find a bug in the sign up process and this will also be fixed in the next major release. (1.2.0) I’m spending all of next week working on this issue so that we can have this resolved for yourself and many of our users.
cheers,
Jamie.
@digitalchild
is it possible to have the horizontal menu found on the vendor dashboard page on every single page that it actually links to? It’s not user friendly that someone should have to click back just to get back to the dashboard menu to select a new menu item.Thanks for responding and can you give me a timeframe as to when I can expect to see changes in terms of the signup issues. As it stands our site is not yet launched and we simply cannot begin like this because it’s already the page that has the highest instance of bounce rate among our test users because of the lack of user friendliness and general confusion as to how the site works. I’ve actually been at a standstill since my original post in November so you can imagine it’s costing me productivity time.
@digitalchild seriously if this is the kind of lackadaisicalness that comes with purchasing your plugin I cant continue to support you. I cant wait for responses for my questions to be clarified for weeks on end especially since I paid for my subscription and the issue I need resolved is detrimental to operations in my business.
Please try to give attention to the issues mentioned above. I will copy again at the end of this reply in case it was missed.
1. is it possible to have the horizontal menu found on the vendor dashboard page on every single page that it actually links to? It’s not user friendly that someone should have to click back just to get back to the dashboard menu to select a new menu item. ( I figured this out on my own however it glitches often and sometimes doesn’t appear at all. also it does not appear on view-store page and it should just for usability purposes)
2. Thanks for responding and can you give me a timeframe as to when I can expect to see changes in terms of the signup issues. As it stands our site is not yet launched and we simply cannot begin like this because it’s already the page that has the highest instance of bounce rate among our test users because of the lack of user friendliness and general confusion as to how the site works. I’ve actually been at a standstill since my original post in November so you can imagine it’s costing me productivity time.
3. This is in addition as I just discovered it but I need to be able to add fields to the sign up form and although I read through the forums for instructions and checked the knowledge base I was unable to find any helpful instructions as to how to do this. I tried copying the template to mytheme folder but this in itself does not give capabilities for adding and saving new fields so I’d like help there as well.
Hello @kimora@live.ca,
Apologies for not responding as fast as I should be. The notification system for the forum system was not working so I wasn’t getting my tags for the forum. This has now been fixed. I’m in the process of moving overseas so my responses have been less than ideal.
1. I’m not entirely sure what you mean by the vendor dashboard menu not appearing on every page it links to. The vendor dashboard and all links (except the view store) are all the same page and anything within that page will display the vendor dashboard, if it isn’t then your permalinks aren’t working correctly. Do you have screenshots to show what you mean about this menu not behaving as expected? Having the vendor dashboard menu on your store page which is a completely different part of the site is not easy to do. You are also the first to ask for this.It would be possible to have a ‘return to the dashboard’ button on the vendor store page though, I’ve added this to our feature request list.
2. There has been a delay while I fixed some issues in the shipping system. I’m just finishing up a couple of issues in the shipping and rating system to push out 1.1.3 in the next day and then all my focus is on fixing up the signup form and related vendor store post type issues we are having. Once I start working on that (Sunday) I’ll be able to give you a better idea of a time frame but I estimate no more than a week to complete this reshuffle.
3. I’ll be writing a proper tutorial on how to add custom fields to all pro forms on the vendor dashboard and the sign up form so that you can add different kinds of form inputs. This is custom code that you would add to the templates to display the new fields but there will be examples to follow the different kinds of form inputs and how to display them on templates.
Again I apologize for the delay in response and now i’m getting notified should be much faster! If you’re able to give me some info on 1. I’ll see if we can resolve that one while I work on 2. and 3.
cheers,
Jamie.
@ben lol
In regards to the vendor dashboard menu it is currently working but I will screenshot it if it starts to glitch again. It basically becomes inactive at times and doesn’t show up at all when I click a menu item making navigation tedious.
+ Is it at all possible to make the woocommerce my-account page not appear for vendors unless from one of my custom menus. I hate that they get directed there when they sign in or sign up. ( I already used the script from knowledge base but that doesn’t work for me)
Thanks for responding and I look forward to the updates and wish you success with your move overseas.
Hello,
The menu shouldn’t do that. We require pretty permalinks and it should show up, I will be adding some ‘quick links’ for things like add product on the main dashboard page but other than that it should function. Please do send through screen shots if it starts to mess up. Please start a new forum post for it so it’s easier to track if it happens.
You can change where vendors are redirected to after login with a filter using the following KB article:
https://www.wcvendors.com/kb/redirecting-vendors-seller-dashboard-login/
We are also adding this as an option in the wordpress dashboard to make this easier in an upcoming release.
cheers,
Jamie.
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