Malavika Gupta

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Viewing 50 posts - 1 through 50 (of 66 total)
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  • Malavika Gupta
    Participant

    I just changed the string in wc-vendors-pro/languages/wcvendors-pro.pot file. Actually its not just that one string, none of the strings are changing. I did install POEdit and Loco Translate but did not do the steps as mentioned in POEdit. I was not sure to just change few strings, do I have to do all the steps like creating the .mo file etc. I am sorry if I was mistaken, I went through the forums and this is what I concluded. Please advise.

    Thanks

    in reply to: Make the Table header static in Pro Dashboard #77600
    Malavika Gupta
    Participant

    Hi Anna,

    Yes, right now when you scroll down the page, the header is lost and what the columns mean is not clear.
    This is what I mean by header table, please see attached.

    Thanks

    Malavika Gupta
    Participant

    Hi Anna,

    Do you mean it is the Theme which is preventing the changes in the .pot file to take into effect? The reason I ask is because ‘Commission Due’ was just an example of all changes I want to do. I want to change all instances of commission in the Vendor Dashboard, Order Details to Earnings or something.

    Thank you

    Malavika Gupta
    Participant

    I am using X-Theme.

    Malavika Gupta
    Participant

    Yes Anna, the item is the same, I retested it right now.
    Please see that the price of the item is $10 in the New Order Email so the total price is $20 because the item was added twice. In the order details, the total price shows as $10 with quantity 1 but the commission to the vendor is $18.50, how can the commission be more than the total price of the item. The commission is calculated on quantity 2 with price $20 but the quantity still shows as 1 with a total price of $10 in the order detail and also on the Order Dashboard.

    I hope it is not confusing.

    Thanks

    Malavika Gupta
    Participant

    Hi Anna,

    I have experienced the same issue and I think this is a major one.

    Thanks

    in reply to: Notify Vendor Email #77009
    Malavika Gupta
    Participant

    The reason I was asking for to add Payment Method in New Order email is because there is no mentioning of Payment Method either in the email or anywhere in the Order/Order Details. If there are more than one Payment system in the marketplace, there is no way for the Vendors to know which account is the amount getting deposited for that order – is it paypal or stripe. Also if they have to issue a refund, they would have to go and search in both the accounts.
    Is there a way to add the Payment Method in the Order or Order Detail somewhere?

    Thanks

    Malavika Gupta
    Participant

    Hi Anna,

    I am using Theme X.

    Malavika Gupta
    Participant

    Hi Anna, Any update on this?

    Thanks

    in reply to: Vendor Based Sales Tax #73072
    Malavika Gupta
    Participant

    Hi Tommy,

    I had exactly the same concerns but there is no tax setting which Vendor can do and choose the state he wants to apply the tax on based on his own location. Tax settings are done by Admin which creates the problem you have reported above.

    May be Anna can highlight more.

    Thanks

    in reply to: Free Shipping over an amount : tax still added #72789
    Malavika Gupta
    Participant

    Hi Anna,
    Just an FYI, it does not just happen for free shipping, it happens for all of these:
    Maximum shipping charge, Maximum shipping charged per order, free shipping order, Maximum Product charge

    in reply to: Free Shipping over an amount : tax still added #72740
    Malavika Gupta
    Participant

    You are right Vedia, I have reported this issue in this thread (please see the last reply of June 30 in the thread).

    Thanks

    Malavika Gupta
    Participant

    I just did some more testing and found that the Search seems to be working fine in the sense that it only searches from within the store but comes out of the store to the main site. Please see the attached snapshots. I think the search searches the whole site and filters it by Vendor_id, please see the url.

    Yes, the issue of header and footer menu disappearing persists.

    Really appreciate for help Anna.

    Malavika

    Malavika Gupta
    Participant

    Hi Anna,

    I am also facing all the issues which Karen has reported. For me, in addition to the top Menu disappearing, the footer menu disappears too.

    Thanks

    in reply to: Store Categories not working when displayed as dropdown #70481
    Malavika Gupta
    Participant

    Thank you Karen for reporting this. I was facing the same issue but was not sure if its just me. I unchecked the dropdown option for the time being to use the category widget.

    in reply to: Search within store #70271
    Malavika Gupta
    Participant

    Anna, I am not using BuddyBoss but the problem still happens for me. I would appreciate if you can look into it.

    Thanks

    in reply to: Vendor Shipping #70213
    Malavika Gupta
    Participant

    When I did the below code to hide ‘Disable National Shipping’ and ‘Disable International Shipping’ from the Store Shipping Settings, the ‘Default National Shipping Fee’ and ‘Default International Shipping Fee’ also gets disabled. When you view any of the Products of the Store, the Default shipping do not show and the Checkout gives a message ‘There are no shipping methods available’.

    /* hides shipping fields from the vendor settings form */
    add_filter (‘wcv_shipping_international_disable’, ‘wcv_hide_field’);
    add_filter (‘wcv_shipping_national_disable’, ‘wcv_hide_field’);

    function wcv_hide_field ($args) {
    $args[ ‘type’ ] = ‘hidden’;
    $args[ ‘show_label’ ] = false;
    return $args;
    }

    in reply to: Vendor Shipping #70211
    Malavika Gupta
    Participant

    Hi Anna,

    Do you by chance have the code to hide these shipping fields from Add Product Form also. I am more about ‘Disable national shipping for this product’ and ‘Disable international shipping for this product’

    Thank you

    Malavika Gupta
    Participant

    Sorry for not being clear, I was aware of the Sign In link on the top right. My question should had been – even if you sign into your account, it stills asks for all the information as when you are not signed in (except for Saving Account info), although a few of the information are already saved in the account. In my test stripe account, the bank details and address and a few more are already saved but these do not get automatically populated in the page after you login. It is Stripe’s requirement to re-enter these information?

    I was going through Stripe Documents and also spoke with Stripe Support – If the user is already logged, they could directly connect their account through this page. Please see attached. Is this something not integrated in the Plugin?

    in reply to: Add New Coupon #70082
    Malavika Gupta
    Participant

    1. I created a coupon in dev.wcvendors.com, even there it shows two boxes. The boxes says search for a Product but it is not clear what products are we trying to add there.

    3. Inside the coupon it says YYYY-MM-DD but on the coupon dashboard, it puts an expiry date of the current date.

    Thank you

    in reply to: WC Vendoes Pro Store Search #69890
    Malavika Gupta
    Participant

    1. No problem Anna, I realize since the search is driven by a search button, to refresh it, you need to either hit enter or search again. Automatic refresh might not be possible when you delete the search item from the search box.

    2. Yes, I have the woocommerce product search widget and it has the same behavior. I wish we could show it as a thumbnail for user to determine if that is product that he was really searching for.

    Thank you

    in reply to: Search within store #69886
    Malavika Gupta
    Participant

    For me, its your sidebar widget / WC Vendors Pro store search.

    Thanks

    in reply to: Remove Widgets from Vendor Store Page #69868
    Malavika Gupta
    Participant

    Thank you Anna, this worked out great.

    In WC Vendors Store Categories, there is no option for ALL to see all the items, once you select a certain category and then want to go back to all categories.

    in reply to: Search within store #69835
    Malavika Gupta
    Participant

    I am facing the same issue.

    Thanks

    in reply to: Related Products by Vendor #69758
    Malavika Gupta
    Participant

    I really can’t express enough how much I am enjoying using WC Vendors and appreciate all the help and support you are always willing to provide. WC Vendors is my third multi-vendor plugin and I wish I knew about it earlier. A big update I hope you guys could build in future is the refund system which would make things so much easier.

    Appreciate all your help Anna.

    Thank you

    Malavika Gupta
    Participant

    Hi Anna,
    I further tested and this is the update, the problem happens only when you hide the ‘Minimum Order Charge’ on the Admin Settings Form (the rest of them are fine). This is because on Vendor settings->shipping, ‘Minimum shipping charged per Order’ is on the left side of ‘Maximum shipping charged Per Order’, so when ‘Minimum shipping charged per Order’ gets removed due to hiding, the page gets distorted.

    Thank you for all your help.

    Malavika Gupta
    Participant

    Firefox snapshot

    Malavika Gupta
    Participant

    I don’t see anything in Chrome but in Firefox, it says, “Unreachable code after return statement”

    Thank you

    in reply to: Pro 1.4.4 #69630
    Malavika Gupta
    Participant

    No worries 🙂 Subscribed. Thank so much.

    in reply to: Product and Shipping Showing £0 #69601
    Malavika Gupta
    Participant

    Thank you for fixing the issues with Variable Product.
    The below issue still persists, I also tested in http://dev.wcvendors.com

    When a vendor creates a variable product, the variation numbers are not 1, 2… they are stored as some higher numbers #1550, #1552; Is this the normal behavior?

    Thanks

    in reply to: Vendors are only able to add one Cross-Sells product #69592
    Malavika Gupta
    Participant

    Please note I also tested these behavior in http://dev.wcvendors.com
    1) After Pro 1.4.4 update, the Linked Product tab is missing the captions Up-Sells and Cross-sells like it used to say before.
    2) The Up-Sells shows like a Text box and the Cross-Sells box looks like a dropdown, is this how it is supposed to be?
    3) Only one Cross-Sell product can be added, is it how it is suppose to be?
    4) The Cross-Sell added in the product form disappears, although the product does show in the cart.

    Thanks

    Malavika Gupta
    Participant

    Hi Anna, could you get a chance to replicate the issue?

    Thanks

    in reply to: Pro 1.4.4 #69529
    Malavika Gupta
    Participant

    Never mind, I deactivated the Pro License and re-activated it, cleared the cache and session data. After some time it triggered the update. Thanks Anna for your answers. Just wanted to post here, in case anyone faces the same issue in future. I had been going through all different topics on the Internet for the last 3 days. This might save some time for others.

    Thanks

    in reply to: Pro 1.4.4 #69481
    Malavika Gupta
    Participant

    Thank you Anna for the detail reply. I did wp admin > Dashboard > updates and but it did not trigger any update notification for WC Vendors Pro. I even spoke with my hosting company and they said they do not block any update and one possibility could be the updates are not available in wordpress.org, which I doubt as others are getting the update. I can certainly do a manual update but Why I am so keen about finding the cause is, I do not want to miss any future update notification about WC Vendors Pro. The surprise is I do see updates coming through for other Plugins. Please see attached.

    in reply to: WC Vendors Pro Installation #69234
    Malavika Gupta
    Participant

    1) If any of these get applied to an order –
    Maximum shipping charge, Maximum shipping charged per order, free shipping order, Maximum Product charge – rather than the National Shipping Fee or the Default National shipping fee,
    taxes are still collected on the amount of
    National Shipping Fee or the Default National shipping fee
    rather than the
    Maximum shipping charge, Maximum shipping charged per order, free shipping order, Maximum Product charge. This extra tax is transferred to the Admin.

    2) If ‘Free National Shipping’ or ‘Disable National Shipping for this product’ is checked for a Product, the View Product page still shows shipping values from default shipping setting of the shop, although when that particular product is added to the cart no shipping is applied to the order if ‘Free National Shipping’ is checked and similarly message shows about disabled shipping if ‘Disable National Shipping for this product’ is checked.

    Thanks

    Malavika Gupta
    Participant

    Hi Anna,

    Customer is only charged for the commission of the Administrator which is $1.15 in this case, the vendor funds show as pending in the customer paypal account. If there are more than one vendor in the order, customer is charged for the commission of the administrator and the vendors who have set their paypal email.

    Thanks

    in reply to: Remove buttons from the editor in Store Settings #68886
    Malavika Gupta
    Participant

    I do have this code in Child theme/functions.php file while selectively disables buttons from all the tinyMCE Editors in Woocommerce but the code has no effect on Pro Dashboard -> Store Description. I am just guessing if there is any other place where I need to put the code to make the changes effective in the tinyMCE editor of store description.

    //Remove Buttons from the Visual Editor
    // Button[13] is for FullScreen
    function remove_mce_buttons($buttons) {
    unset($buttons[0]);
    unset($buttons[2]);
    unset($buttons[5]);
    unset($buttons[6]);
    unset($buttons[7]);
    unset($buttons[8]);
    unset($buttons[9]);
    unset($buttons[10]);
    unset($buttons[11]);
    unset($buttons[13]);
    return $buttons;
    }
    add_filter(‘mce_buttons’, ‘remove_mce_buttons’ );

    function remove_mce_buttons_2($buttons) {
    unset($buttons[0]);
    unset($buttons[1]);
    unset($buttons[3]);
    unset($buttons[4]);
    unset($buttons[5]);
    unset($buttons[6]);
    unset($buttons[7]);
    unset($buttons[10]);
    return $buttons;
    }
    add_filter(‘mce_buttons_2’, ‘remove_mce_buttons_2’ );

    Thanks

    in reply to: Vendors are only able to add one Cross-Sells product #68879
    Malavika Gupta
    Participant

    Thank you Annaa but I know this and I am also aware of this document.
    My question was – when a vendors add a cross-sell he is only able to add one cross-sell product in the listing and after he adds the cross-sell product in the listing, the cross-sell field stills shows blank (please see the above snapshot) although the cross-sell product does get added because it can be seen in the cart.

    in reply to: Remove buttons from the editor in Store Settings #68835
    Malavika Gupta
    Participant

    Thanks Fashioma. I want to disable some of the buttons, not all. like the insert/remove hyperlink.

    in reply to: payment with stripe #68826
    Malavika Gupta
    Participant

    If a seller refunds an order how does Admin know that an order has been refunded so that he can refund his portion of the order. Please advise if I have missed anything – I tested as a vendor and refunded an order, the refund amount (vendor portion) got credited to the buyer’s paypal account but since there was no notification to the Admin or there is no way for the vendor to mark the order as refunded, the Admin has no clue that a refund has been made. In this case how will admin refund his portion?

    Thanks

    in reply to: Adding Variations dropdown options #68750
    Malavika Gupta
    Participant

    Hi Anna,

    I want to disable all the above features which Yasa has mentioned from add variation dropdown. I would appreciate if you can share the code with me as well.

    Even I would like vendors to be able to create their own attributes (not global attributes though).
    Thanks

    in reply to: Product and Shipping Showing £0 #68706
    Malavika Gupta
    Participant

    Hello Anna,

    1) I am facing the same issue. Please see the attached images. Note that shipping as well as the taxes on shipping is going to the Admin. My email is malavika.prav@gmail.com.

    2) Also when a buyer adds a variable item to his cart, it shows as variation #1550 of the product in his cart and checkout page, is it how it it suppose to show? If yes, is there a way not to display variation #1550?

    3) When a vendor creates a variable product, the variation numbers are not 1, 2… they is stored as some higher numbers #1550, #1552; although this is the first variable product by the vendor, infact in the site.

    Thanks

    in reply to: WC Vendors Pro Installation #68340
    Malavika Gupta
    Participant

    That’s True. Thank you.

    Malavika

    in reply to: WC Vendors Pro Installation #68268
    Malavika Gupta
    Participant

    Hello Jamie,

    The code worked. Thank you for your time. Even I have spent days!! trying to figure out the problem, changing files, doing configuration changes, creating/deleting Tax classes, creating tickets (with woocommerce also), reading forums and running 100s of tests, strange no one reported this issue earlier. I am glad you were able to recreate the issue. So where is my compensation 🙂

    I have one more for you related to taxes – For a Multi-vendor order, each vendor see the total taxes charged on the order i.e. the sum of the taxes of the individual vendor. Please see attached snapshots.

    Thank you again and a big Thanks to Anna for looking into it and bringing you on-board.

    Malavika

    in reply to: WC Vendors Pro Installation #68037
    Malavika Gupta
    Participant

    With WC Vendors Test Gateway, it does not go through any payment system. All it does is take the order and create one. It does show the right amount though with this gateway.

    Let me know if your lead developer would need the admin credentials.

    Thank you

    in reply to: WC Vendors Pro Installation #68006
    Malavika Gupta
    Participant

    I did some testing to narrow it down further and make it easier to understand the issue. I placed an order and checked out the order with Paypal standard. With Paypal Standard, no extra tax is calculated on shipping. So the order total was $31.50 and that’s what gets deducted from the customer but with Paypal Adaptive and Stripe, a second time tax gets applied to the shipping which gets transferred to the Administrator. So $32 (5% of $10 = $0.50) is deducted from the customer although the invoice is for $31.50. So it seems there is some problem with the plugins or settings. I have spent enough time on this issue, I hope you get some time to look into it.

    Please see attached.

    Thanks,
    Malavika

    in reply to: WC Vendors Pro Installation #67356
    Malavika Gupta
    Participant

    Hello Ann,

    I did the testing using WC Vendors Testing Gateway. The testing was done in Paypal Sandbox environment. But it does not matter whether the transaction goes through paypal or stripe, the same issue happens. I purchased stripe and did the same testing to find out if the issue exists with Paypal but it does not matter.

    Thanks

    in reply to: WC Vendors Pro Installation #67172
    Malavika Gupta
    Participant

    Hello Anna,

    Did you/your lead developer get a chance to look into this?

    Thanks,
    Malavika

    in reply to: Store Banner or Store Icon not SHOWING #67137
    Malavika Gupta
    Participant

    I was able to get the store banner to show on the vendor store page but it appears below the background image. Is there a way to remove the background image, I am using x theme.

    in reply to: Get Store Name from Vendor Id #66948
    Malavika Gupta
    Participant

    I can work with Vendor Id, so please consider this as resolved.

Viewing 50 posts - 1 through 50 (of 66 total)

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